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# File Tester

- **Company:** Navia Benefit Solutions
- **Location:** United States (Remote available)
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Streaming, Data Processing, File Transfer Protocol (FTP)
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1cbafda3d1654be6

## About the Role

* Bachelor's degree preferred
 * Strong Excel skills, including data manipulation
 * A self-motivated, independent approach to work
 * Excellent attention to detail
 * Prior experience working in a Remote environment
 * Prior benefit administration experience preferred

## Description

As a File Tester, you'll be a key part of Navia's Imports team, ensuring client data flows smoothly and accurately into our systems. You'll become a subject matter expert in our import processes, working closely with clients, brokers, and internal partners to keep file feeds accurate and running smoothly, and play an important role supporting day-to-day operations as well as cross-functional projects.

What You'll Do:

 * Process eligibility, deduction, and open enrollment files across all Navia benefit plans
 * Retrieve and manage incoming files via SFTP
 * Identify file discrepancies and communicate them clearly to clients
 * Collaborate with the Imports team to meet daily processing goals
 * Investigate and resolve discrepancies in individual files or plan data
 * Partner with Account Managers and clients to resolve outstanding discrepancies
 * Work with internal partners, brokers, and clients to build and maintain file feeds
 * Provide a consistently high level of service to internal and external stakeholders
 * Take on additional responsibilities as needed to support the team