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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Network & Telecommunications - Journey | Project - **Company:** State of Washington - **Location:** Seattle, WA, United States (Remote available) - **Salary:** $90,090.0 - $121,186.0 - **Contract:** Permanent contract - **Skills:** Cloud Computing, Cyber Security, System Configuration, Data Cabling, Failover, Issue Tracking Systems, Virtual Private Networks (VPN), Network Security, Network Architecture, Network Diagrams, Network Connections, Network Monitoring, Routing, Network Segmentation, Network Administration, TCP/IP, Virtual Local Area Networks, Software Vulnerability Management, Wide Area Networks, Wireless Networks, Data Logging, Network Routers, Diagnostic Tools, Computer Networking Systems, Firewalls (Computer Science), Information Technology, Operational Systems, CIS Benchmarks - **Published:** October 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=fddcc0276a015dd1 ## About the Role * Technical Knowledge: Demonstrated knowledge and practical experience configuring, administering, and maintaining enterprise networks, including TCP/IP, switching, routing, VLANs, firewalls, wireless networking, VPNs, and WAN connectivity. * Network Security & Technology Operations: Demonstrated ability to apply network security principles, manage configurations, assess and mitigate vulnerabilities, and follow change management processes to maintain secure and reliable services. * Analytical Thinking & Problem Solving: Demonstrated ability to analyze complex technical issues, identify root causes, assess operational impacts, and develop practical solutions that support cybersecurity, reliability, and business continuity. * Technical Troubleshooting: Demonstrated ability to independently diagnose and resolve network and connectivity issues using structured troubleshooting methods and diagnostic tools. Recognizes when to escalate and coordinates with teammates, vendors, and service providers to restore service. * Planning & Organization: Demonstrated ability to prioritize operational support, maintenance, and project assignments while adapting to changing needs and meeting established deadlines. * Communication: Demonstrated ability to explain technical information clearly to technical and operational audiences and maintain accurate network diagrams, configuration records, and support procedures. * Collaboration & Customer Focus: Demonstrated ability to build productive working relationships, provide responsive customer service, and work across teams. Shares knowledge and supports training and coverage within the team. * Adaptability & Resilience: Demonstrated ability to adjust to changing technologies, operational priorities, and incidents while maintaining composure and sound judgment. * Growth Mindset & Service-Oriented: Demonstrated commitment to continued learning, applying feedback, and taking action to meet the needs of others. The following qualifications are also required: * A valid driver's license and the ability to operate state vehicles. * Ability to obtain a Transportation Worker Identification Credential (TWIC) within the first six months of employment. * Ability to travel to vessels, terminals, maintenance facilities, and shipyards and perform work on site as required. * Ability to respond to emergencies outside normal business hours, including nights, weekends, and holidays, as needed. Preferred qualifications include: * Industry Certifications: Relevant industry certifications in networking, telecommunications, infrastructure, cloud technologies, or cybersecurity. * Distributed Networks & Connectivity: Experience supporting networks across multiple locations, including cellular or satellite connectivity, redundant connections, failover, and network monitoring. * Cybersecurity Frameworks: Experience applying the NIST Cybersecurity Framework, NIST Special Publications, CIS Controls, or equivalent standards to network or infrastructure operations. * Mission Critical Environments: Experience supporting maritime, transportation, industrial, operational technology (OT), or other environments where service availability is essential to operations. * Cybersecurity Technologies: Experience supporting network segmentation, secure remote access, centralized logging, vulnerability management, or other network security controls. ## Description WSDOT's Technology Services Division (TSD) is seeking a journey-level Network and Telecommunications IT professional to join the team supporting Washington State Ferries' (WSF) maritime technology environment and Maritime Cybersecurity Program. This position will design, deploy, administer, and maintain secure, reliable, and resilient network and telecommunications infrastructure supporting ferry operations, capital projects, cybersecurity initiatives, and ongoing modernization efforts. Working across vessels, terminals, maintenance facilities, and administrative locations, this position will collaborate with other IT professionals, Port and Project Engineers, Staff Chief Engineers, application teams, vendors, and operational stakeholders to implement technology solutions, resolve complex technical issues, and support infrastructure throughout its operational lifecycle. A strong candidate will bring technical proficiency, analytical and troubleshooting skills, adaptability, and a commitment to collaboration, shared knowledge, and reliable technology services. What to Expect WSF provides transportation services across two countries and multiple counties throughout the Puget Sound region and San Juan Islands. Within TSD, the WSF team supports the technology systems and services used by more than 2,000 employees across vessels, terminals, maintenance facilities, shipyards, and administrative locations. This role combines remote network administration with equipment installation and troubleshooting in the field. Work requires coordination with vessel crews, terminal staff, engineering teams, vendors, and other IT professionals to support geographically distributed operations with varying connectivity, access requirements, and maintenance windows. Responsibilities of the journey level IT Network and Telecommunications professional include: * Plan, configure, install, test, and commission network and telecommunications infrastructure, including switches, routers, firewalls, wireless networks, and WAN connections using cellular, satellite, and wired services. * Improve vessel and shoreside connectivity through redundant connections, failover, and ongoing evaluation of service reliability and performance. * Configure network connectivity and segmentation for maritime operational technology (OT), vessel and terminal modernization projects, and cybersecurity initiatives in coordination with engineering staff, system owners, asset operators, and vendors. * Perform technical analysis, integrate systems, validate solutions, and coordinate deployment into production. * Develop migration plans, rollback procedures, and technical documentation. Coordinate changes to minimize disruption to ferry operations. * Install, relocate, replace, and connect network and telecommunications equipment and associated data cabling. Coordinate specialized installation work with appropriate engineering staff or contractors. * Administer network, telecommunications, network security, and supporting infrastructure technologies across vessels, terminals, maintenance facilities, and administrative locations. * Maintain configurations and backups, apply software and firmware upgrades, perform preventive maintenance, and replace equipment throughout its lifecycle. * Monitor network availability and performance, troubleshoot service interruptions, and identify root causes to reduce recurring problems. * Maintain network diagrams, configuration records, and support procedures. Share knowledge and provide training to teammates to improve coverage and continuity of operations. * Respond to incidents, service requests, and emergent needs; document troubleshooting and resolution activities in the agency's ticketing system; and balance operational support with planned project work. * Track and assess network infrastructure vulnerabilities, prioritize mitigation based on risk and operational impact, coordinate remediation through patching, configuration changes, or other security controls, and verify and document resolution., Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.