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# Quality Assurance / Quality Improvement Associate

- **Company:** Bridges Inc.
- **Location:** City of Industry, CA, United States
- **Experience:** Starter
- **Salary:** $58,240 - $62,400
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Data Auditing, Electronic Filing System, EHR Systems, Office365, Data Analytics, Tools for Reporting
- **Published:** October 18, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=54bd7a122ea9fdac

## About the Role

* Bachelor's degree in Health Administration, Public Health, Data Analytics, or related field preferred (or equivalent combination of education and relevant experience)
 * Minimum 1-2 years in QA, compliance, auditing, or data analysis (behavioral health experience preferred)
 * Advanced experience administering EHR systems and reporting tools
 * Strong analytical, problem-solving, and communication skills
 * Commitment to confidentiality, HIPAA compliance, and cultural competency
 * Experience generating reports and maintaining electronic documentation systems to support quality improvement and compliance initiatives
 * Ability to work independently and collaboratively, prioritize multiple tasks, and meet deadlines in a fast-paced environment, * Bachelor's (Required)

Experience:

 * quality assurance: 1 year (Required)
 * EHR systems: 1 year (Required)

Ability to Commute:

 * El Monte, CA 91732 (Required)

## Description

* Conduct chart reviews, documentation audits, and billing compliance checks
 * Track and report quality metrics to leadership
 * Support external audits, licensing visits, and funding reviews, including preparation, logistics, document preparation, and auditor communication
 * Serve as EHR Administrator, managing client census and concurrent authorizations
 * Collaborate on quality improvement projects and staff training initiatives
 * Maintain knowledge of county, state, and federal behavioral health regulations
 * Maintain accurate data entry, tracking, and reporting systems, ensuring the integrity of HIPAA-protected client and financial data
 * Collaborate in implementing the Agency's QA/QI work plan, identify trends from audits, support performance improvement projects, and facilitate process redesign or staff training as needed
 * Collect, analyze, and summarize data (e.g., productivity, caseload metrics, no-show rates, clinical outcomes, billing turnaround time) for leadership, program managers, and funders
 * Support or facilitate staff trainings on documentation best practices, regulatory compliance, outcome measurement, and continuous improvement
 * Serve as a backup or support resource for the QA Coordinator during absences, special projects, or leadership initiatives
 * Stay current with regulatory updates by attending trainings, meetings, and committees, and communicate impacts to management to support compliance and implementation planning
 * Perform other duties as assigned to support QA/QI infrastructure and service excellence