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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Network & Telecommunications - **Company:** University of Southern Mississippi - **Location:** Hattiesburg, MS, United States - **Experience:** Expert - **Salary:** $77,590.0 - $104,973.0 - **Contract:** Permanent contract - **Skills:** Computer Networks, Data Transmissions, Disaster Recovery, Networking Hardware, Network Management System, Information Technology, Cisco - **Published:** October 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=15d09a2ae25be3ef ## About the Role Bachelor's degree from an accredited college or university in Electronics Technology or Computer Science, or a related information technology field and a minimum of five years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed, including experience overseeing complex or critical information technology projects, large diverse networks, broadband/baseband data communications, and multiple contractors and employees. Directly related experience may be substituted for the education requirement on a year-for-year basis. Active Cisco Certified Network Professional (CCNP) Valid driver's license for travel to offices located off the main campus. Knowledge, Skills & Abilities * Project methodology skills * Customer interface skills * Ability to lead multi-skilled network technicians * Technical skills to work with staff and client * Consulting skills to be able to scope projects * Advanced network and telecommunication troubleshooting * Extensive knowledge of network and telecommunications protocols * Extensive experience in troubleshooting and problem solving * Extensive knowledge of network hardware and configuration recovery * Extensive knowledge of network equipment management and upgrade process * Extensive knowledge of network management tools and hardware configuration software * Highly motivated and aggressive in enlisting other department's help in the resolution of communications issues * Extensive knowledge of network diagramming tools * Ability to mentor staff in areas of expertise * Ability to resolve staff conflicts * Highly interpersonal and team oriented Preferred Qualifications Network and telephony specific certifications are a plus (i.e. Belden-Krone Symphony Certified for copper and fiber, Avaya, Cisco router and switch certifications). ## Description * Supervises the daily operations of the Networking and Telecommunications staff, including planning, coordinating installation, testing, monitoring, and resolving problems with the University network, cable plant, and communications systems. Develops training and mentoring programs. Coordinates time off requests, completes personnel actions, and performs annual performance evaluations. Assures staff maintains the highest level of integrity and professionalism. Participates in the development of schedules, priorities, and determination of time lines and resources. * Provides highly skilled technical assistance and knowledgeable advice to users regarding network and telephony hardware and software. Meets periodically with users to discuss current and future network and telephony hardware and software needs. Assists in the development of policies and procedures for users and assures the highest level of customer satisfaction is maintained at all times. * Assists in developing and adhering to the annual budget for equipment, services, training, and other needs. Oversees the organization and tracking of inventory items and ensures adequate spares are available. Verifies that software and hardware maintenance contracts are up to date. * Works with directors, other managers, and teams in iTech to discuss solutions to problems and coordinate resources between different groups. Assists in the formation and implementation of University policies and participates in the Disaster Recovery planning process as it relates to the University communications infrastructure. * Tracks changes and developments and provides input to future directions for networking and communication staff. Keeps informed of national/international computer communication standards and ensures University compliance. Maintains and/or increases technical knowledge through course work, workshops, seminars and readings. * Chairs the university's cabling standards committee to ensure current standards are kept up-to-date with industry standards and best practices. Responsible for providing planning and infrastructure design requirements for University infrastructure projects. Develops and maintains vendor and service relationships. * Performs other duties as assigned.