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# Senior Data Center Hardware Support Specialist - Night Shift

- **Company:** U.S. Bank, National Association
- **Location:** Overland Park, KS, United States
- **Experience:** Expert
- **Salary:** $58,802 - $78,395
- **Contract:** Permanent contract
- **Skills:** Data Centers, Hard Disk Drives, Issue Tracking Systems, Network Routers, Storage Devices, Information Technology, Operational Systems, Hardware Infrastructure, Network Server, Servicenow
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2de5e05c3a2e81ac

## About the Role

* Experience working in a data center, server room, infrastructure operations, or a comparable hardware-focused environment.
 * Hands-on experience installing, deploying, and decommissioning enterprise servers or infrastructure equipment.
 * Hardware troubleshooting and break/fix experience.
 * Network or structured cabling experience.
 * Experience supporting enterprise infrastructure such as servers, storage devices, routers, or switches.
 * Ability to perform physical work involving the installation, movement, removal, and maintenance of equipment.
 * Ability to work independently in a secure 24x7 operational environment.
 * Strong attention to detail and ability to follow established operational and security procedures.
 * Ability to work fully onsite in Olathe, Kansas.
 * Ability to work the required overnight schedule of approximately 6:00 p.m. to 6:00 a.m., including alternating weekends.

Nice to Have Skills:

 * Previous enterprise or colocation data center experience.
 * Experience supporting large-scale rack-and-stack deployments.
 * Knowledge of server components, including processors, memory, storage, and related hardware.
 * Experience replacing server components and completing enterprise break/fix work.
 * Experience coordinating third-party hardware maintenance or escorting vendors.
 * Experience receiving, tracking, and managing equipment deliveries.
 * Familiarity with ServiceNow or a comparable ticketing system.
 * Previous experience working overnight shifts or in a 24x7 operations environment.
 * Telecommunications, field-service, colocation, or mission-critical infrastructure experience.
 * CompTIA A+, Server+, Network+, or a comparable infrastructure certification.

## Description

US Bank is seeking a Senior Data Center Operations Specialist to support critical enterprise infrastructure in our 24x7 Olathe, Kansas data center. This is a fully onsite, hands-on position for someone experienced with enterprise servers, hardware deployments, cabling, break/fix support, and physical data center operations.

This person will install, maintain, troubleshoot, and decommission physical technology infrastructure supporting critical business operations. They will work with servers, storage, routers, switches, and cabling while partnering with day-shift employees, infrastructure support teams, and third-party vendors to maintain continuous data center operations.

This is a fully onsite overnight position based in Olathe, Kansas. The role follows a 12-hour night shift schedule, generally working from 6:00 PM to 6:00 AM. Team members work every Wednesday and Thursday, plus every other Friday, Saturday, and Sunday, creating extended blocks of time off between scheduled work weeks. The schedule averages approximately 42 hours per week and includes built-in overtime eligibility, along with a 15% night shift differential on top of base pay., * Install, rack, stack, cable, power on, and physically configure enterprise servers and infrastructure equipment.

 * Decommission and remove servers and related equipment as part of infrastructure lifecycle activities.
 * Perform hands-on hardware troubleshooting and break/fix support.
 * Replace server components such as hard drives, memory, processors, power supplies, and related hardware.
 * Install, route, label, manage, and troubleshoot network and infrastructure cabling.
 * Support physical infrastructure including servers, storage devices, routers, switches, and related equipment.
 * Participate in shift turnover meetings to receive work assignments, operational updates, and outstanding priorities.
 * Escort third-party vendors performing hardware maintenance and ensure compliance with facility procedures.
 * Receive and coordinate equipment deliveries within the data center.
 * Document work activities using ServiceNow and other operational systems.
 * Follow established security, access, operational, and safety procedures in a secure facility.
 * Collaborate with employees across day and night shifts to support infrastructure availability and continuous operations.