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# Full Stack Development

- **Company:** CareerCircle
- **Location:** Wakefield, MA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $47,840.0 - $54,080.0
- **Contract:** Temporary to permanent
- **Skills:** Online Banking, Microsoft Office
- **Published:** October 13, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ma/wakefield/7a2534f2-2278-4e8c-8ce0-877d0beeb625

## About the Role

* 2 years of call center experience or banking experience
 * Excellent communication skills
 * Microsoft Office proficient, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.

Provide a high level of customer service to all online banking end users.

Provide support to online banking call volume for the customer service center

Utilize strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner.

Serve as a service liaison between online customers of Eastern Bank and all third-party service providers.

Process new online account set-ups and perform ongoing maintenance to existing online accounts.

May be required to assist other areas of the call center on an as-needed basis.

Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.

Provide a high level of customer service to all online banking end users.

Provide support to online banking call volume for the customer service center

Utilize strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner.

Serve as a service liaison between online customers of Eastern Bank and all third-party service providers.

Process new online account set-ups and perform ongoing maintenance to existing online accounts.

May be required to assist other areas of the call center on an as-needed basis.