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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Security Engineer - **Company:** Pcs Inc. - **Location:** Louisville, TN, United States - **Experience:** Starter - **Salary:** $47,840.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, CompTIA Security+, Cyber Security, Computer Networks, Domain Name System (DNS), Firmware, Identity and Access Management, Networking Hardware, Network Monitoring, OAuth, Anti-Phishing, Security Information and Event Management, TCP/IP, Cloud Platform System, Firewalls (Computer Science), Information Technology, Firewall Services Module, Vulnerability Analysis - **Published:** October 22, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4b888d92da6b9053 ## About the Role * 1- 2 years of experience in security engineering, cybersecurity, network engineering, system administration, or related IT work; computer science or equivalent practical knowledge is relevant. * Basic understanding of networking concepts (TCP/IP, DNS, firewalls) and endpoint security concepts * Familiarity with Microsoft 365 or comparable cloud productivity ecosystems, including identity, email, and endpoint management * Strong attention to detail and ability to follow documented processes * Strong written communication skills for ticket documentation and reporting * Ability to work both independently and collaboratively, escalating appropriately when unsure * Industry certification such as CompTIA Security+ or Network+, or actively pursuing one * Prior exposure to EDR or MDR platforms * Prior exposure to SIEM or PSA/ticketing platforms * Experience in a managed service provider (MSP/MSSP) or multi-client environment ## Description * Monitor, triage, and work security alerts and tickets, ensuring timely response and resolution in line with SLAs * Escalate high-priority or complex alerts to senior-level personnel * Document resolution steps, root cause, and remediation clearly for audit and knowledge-base purposes * Maintain healthy agent deployment, connectivity, and reporting for endpoint detection and response (EDR) and managed detection and response (MDR) platforms across client environments * Troubleshoot agent health issues, including offline agents, failed updates, misconfigurations, and tamper alerts * Coordinate with vendor support teams to resolve platform issues, open support cases, and track resolution * Assist with onboarding new clients and endpoints into security monitoring platforms * Review and act on alerts generated by EDR and MDR platforms * Monitor network security services, licensing status, and alerts for client firewalls * Triage potential incidents and escalate when necessary * Assist senior personnel with investigations, including evidence gathering, log review, and timeline reconstruction * Support containment activities such as isolating endpoints or disabling accounts, as directed * Help draft incident summaries and after-action reports * Participate in post-incident reviews to identify process improvements * Perform business email compromise (BEC) investigations for high-severity phishing tickets, including review of sign-in logs, inbox rules, mail forwarding, MFA changes, OAuth app consents, and message traces * Execute BEC containment steps as directed, such as revoking sessions, resetting credentials, removing malicious inbox rules, and purging malicious messages across mailboxes * Regularly review security posture scores (such as Microsoft Secure Score) across client cloud tenants and identify improvement opportunities * Implement approved configuration changes, such as conditional access, MFA enforcement, mail flow rules, and identity protection policies, to raise posture scores * Track progress and report on posture trends to leadership and clients * Help recommend and document security baseline standards across the client base * Administer the security awareness training platform, including enrolling users, assigning modules, and tracking completion * Manage and analyze phishing simulation campaigns, report on click rates, and follow up on repeat clickers * Assist in developing or curating training content and communications for end users * Generate training compliance reports for internal and client stakeholders * Track firmware versions on firewalls and networking equipment against vendor advisories, and flag devices not on a secure, stable, supported release * Assist with planning and scheduling firmware updates in coordination with the network team * Verify that configuration backups for network devices are current * Assist with reviewing firewall rules for over-permissive access or exposed management interfaces * Monitor backup job health across client environments and troubleshoot or escalate failed or missed jobs * Assist with periodic test restores to validate backup integrity and document results * Help verify that backup configurations meet retention and immutability or offsite standards * Monitor and support patch compliance across endpoints and servers, flagging systems that fall out of compliance * Assist with vulnerability scanning, reviewing results, and tracking remediation to closure * Support identity and access management tasks such as access reviews, MFA enrollment assistance, and offboarding security checks * Assist with compliance and audit support, such as evidence gathering for frameworks like NIST, CIS, SOC 2, HIPAA, or cyber insurance questionnaires * Participate in an on-call or after-hours escalation rotation as needed * Review firewall, email security, and endpoint logs for anomalies * Support the creation of client-facing security reports and quarterly business review content * Stay current on emerging threats, vulnerabilities, and industry best practices * Perform other security-related duties as assigned