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# Desktop Technician

- **Company:** Dexian DISYS
- **Location:** El Segundo, CA, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Data Transmissions, Desktop Computing, Peripherals, Laptops, Data Management
- **Published:** October 26, 2026
- **Apply:** https://www.dice.com/job-detail/7d93dbe2-d9a4-4e63-aadf-e3d44df95d6d

## About the Role

* 3 to 5 years of IT support experience in an enterprise setting, supporting desktops, laptops, mobile devices, peripherals, and operating systems.
 * Proven experience in incident diagnosis, troubleshooting, imaging, deployment, and data transfer.
 * Strong customer service skills, active listening, prioritization, and clear communication abilities.
 * Experience with ticket, asset, knowledge, and configuration record management.
 * Ability to independently handle moderately complex tasks and escalate issues appropriately.
 * High School diploma, GED, or equivalent education, training, and relevant experience.
 * Eligibility for a Department of Defense security clearance at the SECRET level or the ability to obtain and maintain one.
 * U.S. citizenship is required for security clearance eligibility.

## Description

Dexian has an immediate opportunity for a dedicated Desktop Technician to provide vital surge support for a major aerospace organization. The role involves diagnosing and resolving technical issues related to end-user hardware and software, deploying and maintaining devices, and ensuring compliance with security and data protocols. This temporary position offers an engaging chance to contribute to a high-profile client environment., * Diagnose and resolve hardware, software, access, and connectivity issues for end-users.

 * Deploy, configure, repair, replace, and recover supported devices and peripherals.
 * Maintain detailed documentation, asset records, and meet specified service levels.
 * Manage escalations and communicate progress clearly until resolution.
 * Adhere to client security, data-handling, imaging, and change-control procedures.