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# Manager-Software Engineering - The AI Platform Organization

- **Company:** American Express Company
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Salary:** $123,000.0 - $215,250.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Artificial Intelligence, JIRA, Computer Engineering, Scrum Methodology, Rapid Application Development, Software Engineering, Working Model 2D, Generative AI, AI Platforms, Information Technology
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7bc3158881f342f4

## About the Role

* Bachelor's degree in computer science, computer engineering, or other technical subject area, or equivalent work experience, is preferred
 * 5+ years of hands-on engineering experience across complex systems and platforms, with a proven track record of delivering scalable and high-impact solutions
 * Deep understanding of software and infrastructure design principles with a demonstrated track record of increasing responsibility
 * Demonstrated experience in working with cross-functional, geographically dispersed teams on complex projects.
 * Experience using Agile, Scrum, or other rapid application development team concepts to deliver technology solutions on that meet customer expectations for timeliness and quality
 * Knowledge and experience using Agile management tools such as Jira, Rally or similar platforms
 * Excellent oral and written interpersonal abilities; Ability to optimally communicate across third parties and technical and business teams
 * Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
 * Ability to enable business capabilities through innovation Proven willingness to learn new technologies.
*

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

## Description

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The AI Platform Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also strives to encourage and cultivate technical innovation as well as enhance and highlight the organization's technical pulse.

This position reports to the Director of Generative AI Enterprise Enablement. The successful candidate will act as strategic partner to both technical and non-technical teams to bring strategic platforms and projects to life. The position will have responsibility for enabling the platform vision, product roadmaps and driving business objectives and targeted outcomes. This role will also partner with their director and other AI Leadership to provide regular written and verbal updates to Senior Management., We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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