> Markdown version of [/jobs/ext/447378-technical-application-specialist](https://www.wearedevelopers.com/jobs/ext/447378-technical-application-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Application Specialist - **Company:** Imagineering Finishing Technologies - **Location:** South Bend, IN, United States - **Experience:** Experienced - **Salary:** $70,000.0 - **Contract:** Permanent contract - **Skills:** Application Services, Datacards - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=efbe2de731ad6a9f ## About the Role * A technical plating and coating background with a minimum of 4+ years of metal-finishing experience preferred. * Hands-on plating and coating experience as well as a knowledge of industry practices and specifications is required. * Required knowledge of and familiarity with Imagineering's quality and environmental management systems. * A minimum of 24 hours of continuing education per calendar year is required. * The ideal candidate must possess excellent communication and organizational skills and be committed to ultra-high customer service to serve both internal and external customers. * This position is an extension of the inside sales and estimating team and integrate seamlessly to support other organizational functions including sales, estimating, quality, and production teams. Physical Requirements * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. * Visual acuity to read instructions, operate machines, and inspect parts: o Individuals who inspect material for final acceptance must have: § Color Vision Eye Examination annually per IFT vision requirements. § Near-Vision Eye Examination annually per IFT vision requirements. The Individual(s) must meet the minimum standards in one eye with or without glasses/contacts. ## Description This technical role requires 4+ years of hands-on metal finishing experience, including plating and coating expertise. As a key technical resource, the position supports sales, estimating, quality, and production teams by serving as the primary contact for customer inquiries, leading technical meetings, preparing documentation, and resolving process-related issues. This position reports to the Director of Quality. Responsibilities * Serve as primary contact for incoming technical calls and inquiries from both customers and prospects. * Serve as subject matter experts for all processes provided to customers. * Host online and in-person meetings with customers to launch new projects, introduce IFT's capabilities and develop strong customer relationships. * Prepare procedures, data cards, and other customer-requested documentation. * Prepare and present I-Tech technical training materials and participate in other technical training sessions as requested by management or the corporate training department. * Host DCMA visits for government contracts and other technical visits. * Serve as an internal resource for technical issues, technical problem solving, NMR resolution, and participate in MRB sessions. * Act as a liaison between quality planning, estimating team, and quality control teams. * Collaborate with other Imagineering employees as required to resolve technical questions, concerns or issues. * Maintain technical capabilities through knowledge of processes, procedures and industry specifications. * Remain current on industry developments, new technologies, and evolving trends. * Maintain and develop relationships with outside suppliers such as chemical suppliers, paint and coating manufacturers, masking suppliers, etc. ## Related Videos - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Building Better Apps with React Native](https://www.wearedevelopers.com/videos/1466-building-better-apps-with-react-native) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Cloud-nativeApplications- What’s the buzz about](https://www.wearedevelopers.com/videos/55-cloud-nativeapplications-what-s-the-buzz-about) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Get Ready for Jakarta EE 10!](https://www.wearedevelopers.com/videos/380-get-ready-for-jakarta-ee-10) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)