> Markdown version of [/jobs/ext/447383-city-rise-safety-it-technical-support-specialist](https://www.wearedevelopers.com/jobs/ext/447383-city-rise-safety-it-technical-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # City Rise Safety - IT Technical Support Specialist - **Company:** City Rise LLC - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Salary:** $52,000.0 - $61,381.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Macintosh Computers, Application Lifecycle Management, Software Applications, Microsoft Azure, Business Software, Server Message Block, Data Integrity, Desktop Computing, Virtual Private Networks (VPN), Microsoft Office, Windows PowerShell, QuickBooks (Software), Microsoft SharePoint, Zoho Office Suite, Office365, Firewalls (Computer Science), Wireless Technologies, Cisco, User Accounts - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3b865480ed3d496c ## About the Role Do you have experience in Zoho?, Do you have a Associate's degree?, * Operating Office 365 admin center (OAC), Exchange admin center (EAC), PowerShell scripting. * Administration of the following: Microsoft 365, SharePoint, Teams, QuickBooks, Azure, Cisco, Meraki firewalls, MSP, and Zoho Desk. * Understanding of wireless technology (internet/cellular), encryption software, hardware, software, and applications. * Strong knowledge of personal computing, MAC and Windows PC/Workstation based LAN systems, basic TCP/IP protocols, and Infrastructure management tools. * Excellent communication skills, analytical ability, decisiveness, good judgment, and the ability to work effectively with clients, staff, and vendors. * Strong verbal and written communication skills; ability to communicate complex technical information to non-technical users. * Wide range of technical knowledge, problem solving, communication/listening, patience and diplomacy., * IT related associates degree and 2 years related work experience in office setting. * or A+ and/or Network+, CCNA certification or similar technological certifications and two years applied working experience. * Certifications and experience can be substituted for formal training. * Experience supporting and troubleshooting Microsoft Windows Network Operating Systems, including Active Directory and Group Policy, and Office 365 Suite. * Experience supporting multiple initiatives simultaneously, primarily in an office or school environment, and prioritizing work to meet and or exceed established service levels. Physical Demands: * Sedentary work that primarily involves sitting/standing. * Communicating with others to exchange information. * Repeated motions that include wrist, hands, and fingers. * Must be able to complete tasks in a noisy environment. * Moving self in different positions to accomplish tasks in various environments, including tight and confined spaces. * Moving about to accomplish tasks or moving from one worksite to another. * Adjusting or moving objects up to 50 pounds regularly. * Occasionally required to balance, climb, kneel, stoop, crouch, or crawl. ## Description Under the direction of the IT Supervisor, the Technical Support Specialist will be responsible for maintaining all systems and software to ensure the Company's employees can focus on the business mission. The positions' home office will be in North Hollywood, California. This is an on-site position., * Maintain all aspects of the office technology environment, including PC/laptop/tablet/phone configuration, business-related application management, and network/internet/cloud connectivity. * Work directly with the main office and traffic field employees in identifying technical issues and providing cost-effective solutions. * Provide help on Microsoft Office 365 environment, both in a hands-on capacity for the local office and remotely for all offices as needed. * Ensure data integrity, security, and ease of access for on-site and remote users alike. * Act as the first point of contact for all technical support issues for the entire company's user community for all hardware and software applications. * Perform all add/move/change requests for user accounts, including system, VPN, email, phone, and business applications. * Formulate action items for proactive improvement of all technology tools and services. * Travel to service all the company locations, on an as-needed basis. * Other duties as assigned or required. ## Related Videos - [Reimagining app development with Low-code and AI](https://www.wearedevelopers.com/videos/1651-reimagining-app-development-with-low-code-and-ai) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)