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# Operations Command Center Dispatcher

- **Company:** Elite
- **Location:** Yonkers, NY, United States
- **Experience:** Experienced
- **Salary:** $44,720
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Computer Literacy
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6d4d8f79f8918bee

## About the Role

* High school diploma or equivalent required.
 * Minimum 2 years of dispatcher/ customer service experience
 * Must display exceptional customer service and communication skills and always display a professional demeanor and excellent customer service
 * Intermediate computer experience: Outlook
 * Winteam experience is a plus

## Description

* Answer all calls in a timely and professional manner, Following the standard greeting provided during training. Hearing the needs of the caller and pointing them to the department that can further assist, along with sending an email on their behalf
 * Must be able to multitask - Occ has 2 phones that hold up to 8 calls on hold & provide access control to the front desk of HQ.
 * Keep a log of information received to communicate with the proper department as well as update Winteam schedule to reflect. Including: Clock ins/out, call outs, early departure, emergencies
 * Must have the ability to maintain professional composure when dealing with unusual circumstances.