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# PC Refresh Technician

- **Company:** Pomeroy Assoc., L.P.
- **Location:** Pascagoula, MS, United States
- **Salary:** $45,760 - $49,920
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Azure, Backup Devices, BitLocker Drive Encryption, Microsoft Outlook, Data Transmissions, Data Migration, Information Technology Operations, System Center Configuration Manager, Azure Active Directory, Software Engineering, Software Troubleshooting, Microsoft InTune, Computer Equipment, Network Server, Workday
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=24264971598f4dc3

## About the Role

* CompTIA A+ certification required.
 * U.S. citizenship or valid U.S. permanent resident status (Green Card).
 * Experience with PC hardware, software troubleshooting, break/fix support, and peripheral devices.
 * Familiarity with Windows 11 and standard desktop support procedures.
 * Strong mechanical aptitude and systematic troubleshooting skills.
 * Good written and verbal communication, customer service, and documentation skills.
 * Ability to work independently and effectively in a team environment.
 * Ability to walk long distances between factory buildings, climb stairs, and lift and carry equipment weighing up to 50 pounds.
 * Ability to pass two background checks: one conducted by Pomeroy and one by the end client.
 * Ability to pass the required drug screen. THC use is not permitted under this account, including medically prescribed use.
 * Willingness to sign a non-disclosure agreement (NDA) when required., * Previous PC refresh, deployment, imaging, and data migration experience.
 * Familiarity with Microsoft SCCM, Intune, Azure, and Microsoft Entra ID.
 * Experience with endpoint security and management tools such as Zscaler, BitLocker, Trellix, YubiKey, and Tachyon.
 * Knowledge of Outlook PST exports, data backup, and restoration procedures.
 * Experience supporting IT operations in a high-security environment.
 * Willingness to obtain additional technical certifications as required.

Physical Requirements

This is a hands-on, onsite technical support role in an industrial environment. Candidates must be comfortable walking between factory buildings, using stairs, moving equipment, and performing physical troubleshooting tasks throughout the workday., If you have hands-on PC refresh, imaging, deployment, and troubleshooting experience and are interested in an onsite contract opportunity in Pascagoula, MS, apply today.

## Description

We are seeking a hands-on PC Refresh Technician for a 4-6 month onsite contract in Pascagoula, MS. This role focuses on PC refreshes, hardware and software troubleshooting, device imaging, data migration, and end-user support in a high-security industrial environment. The ideal candidate has strong technical troubleshooting skills, a customer-focused approach, and the ability to work independently while supporting a team.

Technicians must be comfortable walking long distances between factory buildings, navigating stairs, and providing hands-on IT support across multiple work areas., * Perform PC refreshes, equipment deployments, device imaging, and hardware replacements.

 * Diagnose and resolve hardware and software issues on desktops, workstations, servers, printers, and point-of-sale (POS) systems.
 * Troubleshoot Windows 11 systems and assist with data backup, restoration, and migration.
 * Perform Outlook PST exports and support end-user data transfer activities.
 * Document technical issues, troubleshooting steps, resolutions, and equipment updates.
 * Assist with endpoint management and security tools, including SCCM and Intune.
 * Follow established security procedures when handling company equipment and sensitive data.
 * Provide professional customer service and communicate technical issues clearly to end users.
 * Work independently, manage assigned tasks, and collaborate with other IT team members as needed.