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# Dir IT/Campus IT Manager

- **Company:** Pinnacle Partners
- **Location:** Terre Haute, IN, United States
- **Experience:** Experienced
- **Salary:** $145,600.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, VoIP, Cyber Security, Information Technology Operations, Lightweight Directory Access Protocols (LDAP), Network Administration, Wireless Networks, Information Technology
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cfd1506fdcb928c2

## About the Role

* Bachelor's Degree
 * 3-5 years of supervisory experience supporting IT environments
 * Excellent written, verbal, interpersonal, and presentation skills with both technical teams and leadership
 * Ability to manage multiple strategic projects and objectives and deliver on deadlines
 * Discretion and confidentiality when accessing sensitive data and holding local administrative access to desktop equipment
 * Demonstrated experience in change management and process re-engineering
 * Understanding of how enterprise IT components interrelate, including wired and wireless networks, VoIP, Active Directory, LDAP, and information security
 * Familiarity with advanced desktop management tools and strong IT troubleshooting skills

Preferred:

 * Experience in higher education

## Description

* Lead all IT operations and service delivery for the assigned campus service area
 * Act as the liaison between campus leadership and the central IT organization, partnering with leaders to improve how IT services are delivered
 * Build a team culture centered on outstanding customer service
 * Hire, supervise, and develop IT support staff, promoting compliance with required policies
 * Oversee the IT help desk by assigning, tracking, and reviewing work to meet SLAs
 * Manage hardware and software assets for the campus
 * Run IT change control in line with organization-wide change management processes
 * Contribute to IT budgeting and direct spending on computer and technology services
 * Lead team projects to completion using proven project management practices
 * Coordinate with system and network administrators to meet local campus needs