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# Release of Information Specialist

- **Company:** Meritus Medical Center, Inc.
- **Location:** Hagerstown, MD, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $50,835.0
- **Contract:** Permanent contract
- **Skills:** Computer Literacy, Health Information Technology, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fc535835e8dbfdd4

## About the Role

This position is ideal for a detail-oriented professional who enjoys problem-solving, working with technology, and delivering outstanding customer service. You'll be part of a team that safeguards patient privacy, navigates complex regulations, and serves as a trusted resource for individuals requesting vital medical information., * Highly organized and detail-oriented.

 * Passionate about protecting patient privacy and confidential information.
 * Comfortable managing multiple tasks and deadlines simultaneously.
 * A strong communicator with excellent customer service skills.
 * Adaptable and focused in an environment with frequent interruptions and changing priorities.
 * Tech-savvy and confident navigating multiple computer systems.
 * A problem-solver who exercises sound judgment and decision-making., * High school diploma or GED required.
 * Associate degree in Medical Office Technology, Medical Office Systems, Medical Secretarial Science, Health Information Technology, or a related field preferred., * Minimum of two years of Release of Information experience within a healthcare setting required.
 * Medical terminology knowledge preferred.
 * Computer proficiency and keyboarding skills required., * Strong attention to detail and organizational skills.
 * Ability to accurately alphabetize, file, and sequence records and documentation.
 * Proficiency using computer systems and working on a computer for extended periods.
 * Ability to thrive in a fast-paced environment with competing priorities.
 * Excellent verbal and written communication skills.
 * Strong customer service and public relations skills.
 * Professional phone etiquette.
 * Sound judgment and the ability to handle sensitive information with discretion.
 * Effective problem-solving and decision-making abilities.

## Description

* Process and manage requests for protected health information in compliance with hospital policies, HIPAA regulations, and federal and state requirements.
 * Review requests to ensure proper authorization and determine appropriate release of information.
 * Retrieve, compile, and securely distribute medical records using multiple electronic systems and technologies.
 * Serve as a resource for patients, providers, attorneys, insurance companies, and internal departments regarding medical record requests.
 * Protect patient confidentiality by ensuring information is released only to authorized individuals.
 * Use independent judgment to make informed decisions regarding legal, regulatory, and privacy requirements.
 * Manage multiple priorities in a fast-paced environment while maintaining accuracy and exceptional customer service.
 * Collaborate with healthcare professionals and administrative teams to meet deadlines and customer needs.