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# Service Desk RDM Tier II Technician

- **Company:** Nabout Leidos
- **Location:** Meridian, ID, United States
- **Contract:** Permanent contract
- **Skills:** CompTIA Security+, Knowledge Management, Windows PowerShell, Computer Network Technologies, Information Technology
- **Published:** October 27, 2026
- **Apply:** https://jobs.military.com/career/379227/service-desk-rdm-tier-ii-technician-idaho-id-meridian

## About the Role

* High school education or equivalent and a minimum 2 years of relevant IT experience, or equivalent combination of experience and college level education.\n
 * Minimum of 6 months of tenure with the NMCI Service Desk in good standing.\n
 * 8570 IAT II certification, such as CompTIA Security +CE or equivalent.\n
 * Superior skills in both written and verbal communication.\n
 * Proficiency with Microsoft PowerShell.\n
 * Strong problem-solving skills.\n
 * Advanced knowledge of computer and networking technology.\n
 * Ability to effectively document issues, troubleshooting steps, and resolutions implemented.\n
 * Understands NMCI internal structure, processes and tools.\n
 * Able to effectively utilize ticketing and Knowledge Management System.\n
 * Must be a US Citizen. \n
 * Able to work assigned shifts as needed, including overnights and weekends.\n
 * Proactive learner who takes ownership of their own growth and career development.\n, * Bachelor's degree in Computer Science, Engineering, Business, or related IT or equivalent work experience.\n
 * 2 years of experience on NMCI Service Desk in good standing.\n
 * Microsoft AZ-900 and/or AZ-104 certifications.\n