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# Senior Technical Lead

- **Company:** HCL America Inc.
- **Location:** United States
- **Experience:** Expert
- **Salary:** $95,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Unit Testing, Health Informatics, Interoperability, Regression Testing, Epic Mychart, Epic Clindoc, Epic Cadence, Integration Tests, Information Technology, Enterprise Integration, Epic Hospital Billing, Epic Grand Central, Epic Prelude
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8b028cee055f4670

## About the Role

* Bachelor's degree in Healthcare Informatics, Information Technology, Computer Science, Hospital Administration, or related field.
 * 8+ years of healthcare IT experience with Epic implementation and support projects.
 * Epic Grand Central Certification (Mandatory).
 * Strong knowledge of ADT workflows including admissions, transfers, discharges, patient placement, and bed management.
 * Experience supporting inpatient and hospital operations functions.
 * Understanding of patient access, registration, scheduling, and revenue cycle integration points.
 * Experience conducting workflow analysis, solution design, testing, and production support activities.
 * Ability to lead client-facing discussions and operational workflow workshops.
 * Strong problem-solving, analytical, and stakeholder management skills.
 * Experience working with Canadian healthcare organizations is highly preferred.

Preferred Skills

 * Epic Prelude Certification.
 * Epic Cadence Certification.
 * Epic Hospital Billing (HB) Certification.
 * Epic Resolute Professional Billing (PB) Certification.
 * Epic Clinical Documentation (ClinDoc) Certification.
 * Experience with transfer center operations and patient throughput initiatives.
 * Knowledge of healthcare interoperability standards and integration concepts.
 * Experience with Reporting Workbench, Clarity, and operational dashboards.
 * Familiarity with Agile and Waterfall project delivery methodologies.

## Description

* Lead implementation, enhancement, and support activities for Epic Grand Central (ADT) applications.
 * Configure and maintain admission, discharge, transfer, registration, bed management, and patient movement workflows.
 * Gather and analyze business, operational, and clinical requirements from healthcare stakeholders.
 * Design and optimize inpatient operational workflows across hospitals and healthcare facilities.
 * Configure hospital units, room and bed hierarchies, transfer rules, patient classes, service areas, and location structures.
 * Support patient placement, bed assignment, census management, discharge planning, and transfer management processes.
 * Collaborate with Cadence, Prelude, Ambulatory, Revenue Cycle, ClinDoc, Orders, and MyChart teams to support integrated workflows.
 * Facilitate workflow design sessions and recommend Epic best practices for patient throughput and operational efficiency.
 * Develop functional specifications, build documentation, workflow diagrams, test plans, and training materials.
 * Lead unit testing, integrated testing, regression testing, and user acceptance testing activities.
 * Support go-live planning, cutover execution, and hypercare support.
 * Troubleshoot production issues and coordinate timely resolution.
 * Support system upgrades, enhancements, and optimization initiatives.
 * Assist healthcare organizations in improving patient flow and bed utilization strategies.
 * Mentor junior consultants and provide guidance on configuration and operational best practices.