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# IT Supervisor

- **Company:** State of Louisiana
- **Location:** Baton Rouge, LA, United States
- **Experience:** Experienced
- **Salary:** $65,544.0 - $117,996.0
- **Contract:** Temporary to permanent
- **Skills:** Computer Equipment, Information Technology
- **Published:** October 30, 2026
- **Apply:** https://www.careerjet.com/job/us1206c86a76d707a5d7d78fc2c9d8886c/eaa

## About the Role

Six years of experience in information technology; OR
Six years of full-time work experience in any field plus four years of experience in information technology; OR
An associate's degree in information technology plus four years of experience in information technology; OR
A bachelor's degree plus four years of experience in information technology; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR
A master's degree plus three years of experience in information technology.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found ., Appointment Type: Full-time: This position may be filled by probation or by promotion of a classified employee of Louisiana Department of Agriculture and Forestry serving with permanent status.

## Description

Ready to make a meaningful impact? If you are detail-oriented with a passion for technology and public service - APPLY NOW! The Louisiana Department of Agriculture & Forestry (LDAF) has a current promotional vacancy for an IT Supervisor! This position supervises and directs the daily operations and personnel of the LDAF Information Technology Help Desk. This includes overseeing technical support, service requests, equipment inventory, end-user training, staffing, and budget activities. The incumbent coordinates IT services across divisions and agencies, leads assigned hardware projects, and monitors network and system performance at remote locations to ensure operational efficiency., Supervises, trains, and evaluates Information Technology Help Desk staff and oversees daily operations.
Manages and responds to departmental requests for hardware, software, and technical support.
Oversees IT equipment inventory, replacement schedules, and hardware procurement recommendations.
Monitors network and system performance at more than 40 remote locations and coordinates corrective actions.
Troubleshoots technical issues and ensures timely resolution of service requests.
Plans, coordinates, and leads departmental IT projects and system improvements.
Oversees the installation, maintenance, and upgrades of computer hardware, software, and related equipment.
Develops and coordinates technical training for departmental employees.
Evaluates Help Desk operations and recommends improvements to efficiency, service delivery, and procedures.
Develops long-term Help Desk strategies, provides budget recommendations, and coordinates with vendors and other IT divisions.
Performs related tasks as required.
Functional Requirements:

 * Moderate light lifting, 30 pounds with occasional lifting of up to 50 pounds
 * Reaching above shoulders
 * Walking and standing (8 hours)
 * Climbing stairs and occasionally ladders
 * Occasional travel as required

Environmental Factors:

 * Working indoors and occasionally outdoors
 * Occasional excessive heat and humidity