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# Systems Support Specialist I

- **Company:** Luck Stone Corporation
- **Location:** Manakin-Sabot, VA, United States
- **Experience:** Starter
- **Salary:** $73,280 - $109,920
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Software Applications, Microsoft Outlook, Microsoft Office, Network Monitoring, Wide Area Networks, Enterprise Software Applications, Computer Equipment, Information Technology, Extreme Programming, User Accounts
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ff2c83cf860805b1

## About the Role

* Bachelor's degree
 * 1 year of experience with Windows 2000, XP, Microsoft Office, and LAN/WAN

troubleshooting

 * Computer skills (Excel, Word, Outlook)
 * A customer service-oriented mindset with a positive attitude and aptitude
 * Commitment: Builds the long-term success of associates, customers and community
 * Creativity: Fosters an environment where ideas and innovation add value
 * Integrity: Earns the trust and respect of others
 * Leadership: Achieves legendary performance

## Description

Build your career with a company that values safety, people, continuous improvement, and
operational excellence.
What You'll Do

 * Configure, install, monitor and maintain users' desktop software and hardware, including

support of the mobile workforce

 * Set up user accounts, including user creation, rights and profile setup
 * Assist as directed in the installation and rollout of new and upgraded software packages and

new desktop hardware

 * Diagnose and resolve application, hardware and software problems using documented

procedures, and turn to specialized support associates as needed for more uncommon issues

 * Monitor network and computer systems and report the results to the appropriate IT associates
 * Document problems and resolutions using established procedures
 * Follow up with the user community to ensure issues have been resolved and ask for feedback