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# Engineering Technical Support

- **Company:** Intralox
- **Location:** River Ridge, LA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Computer-Aided Design, Computer Literacy, Microsoft Office, Microsoft PowerPoint, Proprietary Software, Software Coding
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fd77e413e79a9a54

## About the Role

* BS degree in Mechanical or Industrial Engineering or a minimum of 3 years experience in an industrial sales/support or industrial equipment specification role.
 * Strong mechanical aptitude and ability to conceptualize and articulate mechanical concepts
 * Excellent verbal and written communication skills.
 * Computer proficiency with demonstrated experience in MS Office (Excel & PowerPoint), and CAD; experience with developing programs and writing code a plus
 * Fluent in English, Spanish is also desired

## Description

* Provide technical assistance to the Conditioning Platform Application Engineers, Customer Service, Account Managers and Customers remotely by phone, written correspondence and/or via web-conferencing.
 * Make industry specific product recommendations.
 * Remote troubleshooting and correction of any problem installations or applications.
 * Technical evaluations of conveying systems.
 * Analyze conveyor design and make recommendations
 * Run Engineering analysis using proprietary software.
 * Provide technical training
 * Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
 * Build and expand customer relationships and help ensure replacement and increased business.
 * Moderate travel for training purposes