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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # A/V Lead System Integrator - **Company:** System One - **Location:** Washington, DC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, CompTIA Security+, Cyber Security, Computer Networks, Multicasting, Network Connections, Systems Architecture, Systems Integration, Virtual Local Area Networks, Transport Protocols, Cts+, Cisco, Servicenow - **Published:** October 17, 2026 - **Apply:** https://www.thejobnetwork.com/job/dce81afb-5da5-47a9-baf9-4e13214ef2af/av-lead-system-integrator ## About the Role * Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience * Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems * Proven experience supporting executive-level engagements and high-visibility events in a professional environment * Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms * Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture * Demonstrated experience leading or supervising A/V technical teams * Expert-level proficiency in: Enterprise A/V system design, integration, and operations * Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) * Digital signage systems and management platforms * Microsoft Teams Rooms configuration and management * A/V over IP technologies and transport protocols * Display technologies (LED, LCD, projection systems) * Audio systems (DSP configuration, microphone arrays, speaker systems) * Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) * Microsoft 365 and Teams administration as it relates to A/V endpoints * ITSM platforms (e.g., ServiceNow) * IT security principles applicable to A/V systems * ITIL 4 change and incident management practices * Certified Technology Specialist (CTS) - AVIXA (required) * CTS-I (Certified Technology Specialist - Installation) (required) * CTS-D (Certified Technology Specialist - Design) (strongly preferred) * Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent ## Description Job DescriptionJob Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities * Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities * Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation * Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management * Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations * Develop and maintain A/V system architecture documentation, diagrams, and configuration records * Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs * Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance * Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements * Serve as the on-site technical lead for executive briefing center operations and high-visibility events * Maintain on-call availability outside core business hours to support executive engagements and priority events as needed * Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions * Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution * Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently * Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents * Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records * Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles * Lead, mentor, and supervise A/V systems integration team members * Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities * Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity * Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards * Support recruitment, onboarding, and professional development of A/V team personnel * Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities * Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints * Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team * Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate