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# Desktop Refresh Technician

- **Company:** Insight Global
- **Location:** Pittsburgh, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Engineering, Information Technology
- **Published:** June 2, 2026
- **Apply:** https://dejobs.org/x/x/0B3E1DB18490406AA5F94E7111262637/job/

## About the Role

* 2 + Minimum on Experience w/ Windows Device Refreshes

 * Able to lift 50+ pounds

## Description

We are seeking a Desktop Refresh Technician to support an enterprise-wide desktop and laptop refresh initiative, focused on upgrading, configuring, and deploying Windows systems with minimal disruption to end users. This role will support hardware replacements and OS upgrades, image and deploy devices according to established standards, migrate user data, profiles, and applications, and troubleshoot deployment, hardware, and software issues throughout the refresh process. The engineer will work closely with IT infrastructure, security, and end-user support teams to ensure smooth rollouts, document procedures and resolutions, provide white-glove support during device cutovers, and ensure all systems meet security, compliance, and patching requirements.


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