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# IT Support Specialist (Level 2)

- **Company:** Irvine Technology Corporation
- **Location:** Irvine, CA, United States
- **Salary:** $62,400.0 - $76,960.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Microsoft Azure, Business Software, Collaborative Software, Information Systems, Desktop Computing, Document Management Systems, Microsoft Software, Network Connections, ServiceNow IT Service Management, Microsoft InTune, Information Technology, Laptops, User Accounts
- **Published:** October 31, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-support-specialist-level-2-houston-tx--d6d6f740-d5fe-4f11-8959-6769ea832c35

## About the Role

* Experience providing Level 1 and Level 2 IT support in a corporate or enterprise environment.
 * Familiarity with Microsoft technologies such as Microsoft 365, Active Directory, Azure, Intune, and collaboration tools.
 * Experience supporting desktops, laptops, mobile devices, and general network connectivity.
 * Working knowledge of IT ticketing systems, troubleshooting processes, and technical documentation.
 * Strong communication, problem-solving, and customer service skills, with the ability to work independently and collaboratively.

## Description

We are seeking an IT Support Specialist (Level 2) to provide hands-on technical support in a corporate environment. This position involves assisting employees with day-to-day technology needs, troubleshooting technical issues, and supporting the overall IT environment. The ideal candidate is customer-focused, adaptable, and comfortable providing both onsite and remote support., * Provide onsite technical assistance to employees, along with remote support for users across multiple locations.

 * Troubleshoot and resolve hardware, software, application, connectivity, and general end-user technology issues.
 * Support user accounts, devices, access permissions, and common business applications.
 * Manage and document support requests, escalate complex issues when appropriate, and assist with routine IT administration.
 * Partner with internal teams to maintain reliable technology services and deliver a positive end-user experience.