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# Persistent Chat Engineer (CLT)

- **Company:** Matlen Silver
- **Location:** Charlotte, NC, United States
- **Contract:** Permanent contract
- **Skills:** JIRA, Linux, Instant Messaging Technology, MySQL, Red Hat Enterprise Linux, Software Deployment, Atlassian Tools
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e40f5b4787c15715

## About the Role

Primary Skill Agile tools (Jira) Secondary Skill Tertiary Skill Required Qualifications * Enterprise Level Engineering (preferably within financial institutions) [Must Have]

 * Persistent Chat applications such as Mattermost / Rocket Chat hosted on Linux [Must Have]
 * Red Hat Certified System Administrator (RHCSA) [Could have]
 * MySQL DBA/Development Experience [Could have]
 * Exceptional documentation and problem solving skills
 * Tenacity and curiosity are key when developing new products.
 * Extensive experience in cloud enabled Instant Messaging platforms (e.g. Symphony, Teams, Slack)
 * Experience with the deployment of applications to Mobility frameworks incl. MAM and MDM.
 * A team player with the ability to have individual accountability for deliverables
 * A clear and unambiguous communicator, (methodical, disciplined, confident, critical thinker).
 * Proficient in proactively identifying, mitigating and resolving risk

## Description

* Liaison with Security, Operations, Product, Engineering, Architecture and Vendors to manage product lifecycle, fixes, features and enhancements
 * Workbook management through Product JIRAs
 * Development of low level designs to meet bank requirements and security demands
 * Deployment of low level environments
 * Development of documentation and Hosting of training sessions to support the transition of new services into operations
 * Advanced product testing
 * Continual ownership for the accuracy and completeness of all technical documentation
 * Active participation in review of requirements for technical feasibility
 * Represent technical requirements for the deployment of new services
 * Participate in regular requirements meetings to groom backlog and agree feature releases
 * Ensure all non-Strategic Social and Chat products are decommissioned from the Enterprise.

Reason for Open Position Initial Engagement Will this role support a response to
a regulatory requirement? No