> Markdown version of [/jobs/ext/44870-project-manager-crm](https://www.wearedevelopers.com/jobs/ext/44870-project-manager-crm). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Project Manager (CRM)

- **Company:** 22nd Century Technologies, Inc.
- **Location:** Reynoldsburg, OH, United States
- **Experience:** Expert
- **Salary:** $104,000.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Microsoft Office, Salesforce.Com, Web Platforms, Tools for Reporting
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2fc8ab823654a4a9

## About the Role

* Bachelor's degree in Business Administration, Public Administration, or related field (or equivalent experience)
 * Minimum 5 years of experience Project management and Customer Relationship Management (CRM), * Minimum 5 years of experience coordinating cross-functional teams in complex stakeholder environments.
 * Proven ability to lead through influence and foster collaboration across diverse teams.
 * Strong facilitation and communication skills, with experience driving consensus and leading meetings.
 * Knowledge of inventory management best practices and retail marketing concepts.
 * CRM system experience (e.g., Salesforce, Dynamics) and proficiency in Microsoft Office Suite and project management tools.
 * Bachelor's degree in Business Administration, Public Administration, or related field (or equivalent experience).

Core Competencies:

 * Collaborative leadership and cross-functional coordination
 * Strategic planning and change management
 * Problem-solving and risk mitigation
 * Stakeholder engagement and relationship building
 * Data-driven decision-making and reporting, * Bachelor's (Required)

Experience:

 * Project management and Customer Relationship Management : 5 years (Required)

Ability to Commute:

 * Reynoldsburg, OH 43068 (Required)

## Description

We are seeking a dynamic Field Operations Team Coordinator to lead cross-functional collaboration among teams supporting Contract Liquor Agencies. This role ensures operational excellence, strategic alignment, and seamless communication across audit, compliance, merchandising, and retail support functions.

The Field Operations Team Coordinator serves as the central hub for cross-functional collaboration. This role drives operational efficiency, fosters team synergy, and ensures consistent communication across audit, compliance, merchandising, and retail support teams. By managing schedules, optimizing resources, and leveraging data-driven insights, the Coordinator supports the organization's mission to deliver exceptional service to Contract Liquor Agencies statewide.

 * Lead coordination among Field Operations teams (e.g., audit, compliance, merchandising, education, and retail support functions) that engage with Contract Liquor Agencies.
 * Drive alignment of team schedules and workflows to optimize resource allocation and minimize redundancies.
 * Oversee planning and delivery of initiatives across teams, ensuring alignment with the organization's strategic vision.
 * Facilitate transparent information sharing through meetings, digital platforms, and reporting tools.
 * Educate teams on interdependencies, roles, and responsibilities to promote a unified approach to Agency support.
 * Manage and maintain the Customer Relationship Management (CRM) system, including records of past and current Agency visits, to support effective delivery of messaging, process adherence, compliance, and data-driven decision-making.
 * Identify and mitigate risks, resolve cross-team issues, and implement continuous improvement initiatives.
 * Track key metrics, prepare leadership reports, and recommend adjustments to enhance outcomes.


## Related Videos

- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [Project Fugu: Extending the web](https://www.wearedevelopers.com/videos/832-project-fugu-extending-the-web)
- [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams)
- [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data)
- [Keith Cirkle of GitHub on React Fatigue](https://www.wearedevelopers.com/videos/1265-keith-cirkle-of-github-on-react-fatigue)
- [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm)

## Related Articles

- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)
- [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)