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# Senior IT Systems Engineer

- **Company:** Tri-City Group
- **Location:** Davenport, IA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Backup Devices, Cloud Computing, CompTIA Network+, Cyber Security, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Hyper-V, Networking Hardware, Virtual Private Networks (VPN), Windows Servers, Cloud Services, Virtual Local Area Networks, Virtualization Technology, Network Routers, Cloud Platform System, Sonicwall, Firewalls (Computer Science), Information Technology, Fortinet, Network Server, Cisco, Vmware
- **Published:** October 1, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d1828b5394c95f89

## About the Role

* Experience: 4+ years in IT support, system administration, or a similar role (preferably in an MSP or multi-client environment)
 * Technical Skills: Strong knowledge of Windows Server, networking, Microsoft 365, Active Directory, DNS, DHCP, firewalls, Fortinet, and SonicWall are preferred, and cloud technologies
 * Project Execution: Ability to plan, prioritize, and complete projects efficiently while balancing support tasks
 * Multi-Tasking & Organization: Capable of managing multiple client environments, tickets, and deadlines
 * Security Awareness: Understanding of cybersecurity best practices, compliance requirements, and security tools
 * Certifications (Preferred but Not Required): Microsoft (MCP, MCSA, MS-900, AZ-900), CompTIA Network+/Security+, Cisco CCNA, or similar
 * Excellent Communication Skills: Ability to explain technical issues to both technical and non-technical users

## Description

* Install, configure, and maintain Windows Servers, Microsoft 365, virtualization (VMware/Hyper-V), and cloud solutions.
 * Maintain and troubleshoot networking devices such as firewalls, routers, switches, VLANs, and VPNs.
 * Plan and carry out IT infrastructure projects, including system migrations, upgrades, and security enhancements.
 * Offer Tier 2/3 technical support for desktops, servers, networking, and cloud environments.
 * Diagnose and resolve complex IT issues across different client environments.
 * Manage schedules and prioritize multiple support requests and project tasks.
 * Keep projects on track by coordinating with clients, vendors, and internal teams.
 * Apply best practices for backup, disaster recovery, and cybersecurity.
 * Work directly with clients to offer technical guidance and strategic suggestions.
 * Document configurations, troubleshooting steps, and client environments for future reference.