> Markdown version of [/jobs/ext/4492340-senior-it-project-manager-servicenow](https://www.wearedevelopers.com/jobs/ext/4492340-senior-it-project-manager-servicenow). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior IT Project Manager (ServiceNow)

- **Company:** World Press Release Organisation
- **Location:** London, United Kingdom
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Systems Development Life Cycle, Web Platforms, Information Technology, Data Analytics, Servicenow
- **Published:** November 2, 2026
- **Apply:** https://www.totaljobs.com/job/project-manager-servicenow/world-press-release-organisation-job108268510

## About the Role

* Extensive?experience of leading strategic?and complex?projects?across full SDLC, with?demonstrated?capability of managing?multiple?projects?simultaneously.

 * Proven?track record?of successful mobilisation and delivery of ambitious, strategic, and operationally complex?projects?with internal and external cross-functional teams.

 * Proven?track record?as a people?leader?and influencer?with motivational and?engagement?skills including the ability to lead?globally dispersed teams.

 * Quick-to-learn and adaptable to changing priorities, with the ability to reshape, reconfigure and realign solutions to meet challenging deadlines without jeopardising?the successful delivery?of the?project.

 * Ability to build and?maintain?relationships by engaging and working inclusively to establish?credibility, solve problems, build?consensus,?and achieve objectives.

 * A self-starter?with impeccable organisational and time management skills, focusing on value and outcomes;?enthusiastic with a can-do attitude.

 * Strategic?and critical?thinker -?blending?technical,?operational?and commercial?strategic considerations?into decision making,?while?continuously challenging the status-quo.

 * Story telling with data - strong skills in building the case for change,?identifying?the business outcomes, value proposition for the respective area.

 * Brilliant communicator -?strong stakeholder management skills; able to turn complex?technical?messages?into effective, succinct communications; ability to manage and influence stakeholders with competing priorities.

 * Functional analysis skills to enable the capture and breakdown of?well-formed?requirements and priorities.

## Description

WPP is embarking on a major 3-year Transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

 * Enable cost-effective transformation and operational efficiency
 * Accelerate adoption of AI, data, and digital platforms
 * Ensure consistent delivery of value and benefits across all agencies and markets
 * Minimise disruption and maximise engagement during large-scale change

The ServiceNow programme at WPP is a strategic initiative to modernise and unify IT service management across the group. It replaces legacy platforms with a new, internally managed ServiceNow environment. ServiceNow is a foundational platform for WPP's technology transformation, enabling scalable, reliable, and data-driven service delivery. The programme underpins WPP's ambition to accelerate AI adoption, improve service quality, and deliver measurable business value across all agencies and markets.

What you'll be doing:

Project Delivery Leadership

 * Plan, execute, and manage multiple IT projects within scope, time, and budget.

 * Ensure alignment with programme objectives and strategic outcomes.

Governance & Compliance

 * Establish and maintain governance frameworks for projects.

 * Ensure adherence to Strategy and Transformation standards, tools, processes and compliance requirements.

Stakeholder Engagement

 * Build strong relationships with senior stakeholders and sponsors.

 * Communicate project status, risks, and decisions clearly and regularly.

Resource & Financial Management

 * Manage project budgets, resource allocation, and vendor relationships.

 * Track costs and benefits to ensure value delivery.

Change & Adoption

 * Drive readiness and adoption of new technologies and processes.

 * Minimise disruption and embed change effectively across teams.

Community & Capability Building

 * Contribute to the Portfolio and Programme Management (PPM) community, fostering continuous learning and career progression.

 * Coach and mentor project teams to embed a high-performing culture aligned with organisational values.

Operational Responsibilities

 * Maintain accurate role assignments and project documentation.

 * Support governance reporting and ensure timely updates in project management tools.