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# Project Management System Support

- **Company:** Crawford Thomas LLC
- **Location:** Gainesville, GA, United States
- **Experience:** Experienced
- **Salary:** $80,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Program Optimization, Project Management Software, Microsoft Office, Office Suite, Oracle (Applications), SAP (Applications), Software Deployment, Systems Integration, ServiceNow IT Service Management
- **Published:** May 13, 2026
- **Apply:** https://public-rest33.bullhornstaffing.com/rest-services/17XJ9G/query/JobBoardPost?where=id=29907&fields=id,title,publishedCategory(id,name),address(city,state),employmentType,dateLastPublished,publicDescription,isOpen,isPublic,isDeleted

## About the Role

This position is ideal for someone with strong ERP experience who enjoys balancing day-to-day technical support with leading strategic system initiatives. You'll work cross-functionally with teams across the organization while driving technology improvements, integrations, and operational efficiency., * ERP administration and configuration

 * Systems integration and data mapping
 * Desktop support and troubleshooting
 * Reporting and dashboard creation
 * Advanced Microsoft Excel skills
 * Microsoft Office Suite proficiency
 * IT ticketing/help desk systems
 * Data analysis, QA, and testing
__________________________________________________

Project Management Experience

 * Project planning and milestone tracking
 * Cross-functional coordination
 * Stakeholder communication and executive reporting
 * Risk management and issue escalation
 * Process improvement and workflow optimization
 * Change management and end-user training
 * Vendor management and requirements gathering, * 3-5 years of experience in IT support, systems administration, or technology project management
 * Experience with ERP platforms such as Karmak, SAP, Oracle, Fullbay, or similar systems
 * Proven ability to manage complex technology projects from start to finish
 * Advanced Microsoft Excel and Office Suite skills
 * Strong analytical and problem-solving abilities
 * Excellent communication skills with the ability to work across all levels of an organization, * Direct experience with Karmak ERP
 * Familiarity with Decisiv or similar fleet/service management platforms
 * Experience with Transportation Management Systems (TMS)
 * Background in Lean, Six Sigma, or process improvement methodologies

## Description

* Onboard new employees to company systems and technology platforms
 * Provide desktop support including setup, troubleshooting, and configuration
 * Coordinate software installations, upgrades, and license management
 * Serve as the primary contact for day-to-day technical support issues, * Lead process improvement initiatives within ERP systems
 * Manage vendor relationships, project deliverables, and service agreements
 * Support ongoing system optimization and operational efficiency initiatives

Systems Integration Management

 * Oversee integrations between operational platforms and ERP systems
 * Coordinate with internal teams and external vendors to ensure data accuracy and system functionality
 * Manage project timelines, testing, and implementation efforts

Technology Rollouts & System Implementations

 * Lead design, implementation, and rollout of enterprise technology solutions
 * Develop project plans, track milestones, and communicate updates to leadership
 * Coordinate training, testing, and go-live activities


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