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# Regional IT Operations & Service Delivery Manager

- **Company:** Sugarbreak
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Information Technology
- **Published:** November 2, 2026
- **Apply:** https://www.jobleads.com/es/job/regional-it-operations-service-delivery-manager--madrid--e0f64f2c0cd593cd04856deb2b3da2577

## About the Role

The role requires over 5 years in IT service management, a degree in Computer Science or equivalent, and strong leadership plus English and Spanish proficiency.

## Description

Sugarbreak in Madrid is seeking an experienced IT Service Manager to lead delivery of IT services in the AIDC office area, including helpdesk, AV support, and asset management. You will mentor front-line staff, optimize ITSM processes, and drive regional IT projects with internal and external teams.

The role requires over 5 years in IT service management, a degree in Computer Science or equivalent, and strong leadership plus English and Spanish proficiency.