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# ServiceNow Sr Developer

- **Company:** General Dynamics Information Technology
- **Location:** Tampa, FL, United States
- **Experience:** Expert
- **Salary:** $107,744.0 - $143,750.0
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Agile Methodology, Artificial Intelligence, Custom Software, Software Debugging, Scrum Methodology, Systems Integration, Client Side Scripting, Prompt Engineering, Agentic-AI, Servicenow
- **Published:** November 2, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3487402112&tx=IT8376TYT&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

Artificial Intelligence (AI),Collaboration,Development,Development Skills,IT Service Management (ITSM)

Certifications:

Certified System Administrator (CSA) | ServiceNow - ServiceNow

Experience:

3 + years of related experience, We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist., We are looking for candidates with both expertise and a passion for innovation. Requirements include, * High school diploma required; AA or Bachelor's degree preferred, * 3 years of experience in prompt engineering, Now Assist and agentic AI.

 * 7+ years of ServiceNow development experience within ITSM environment
 * Strong understanding of ServiceNow architecture, modules, and platform capabilities
 * ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
 * Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
 * Familiarity with Agile/Scrum methodologies
 * Strong analytical, troubleshooting, and debugging skills
 * Excellent communication and documentation skills
 * Must be a U.S. person
 * Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week

Preferred Certifications

 * Certified Implementation Specialist - ITSM
 * Certified Application Developer - ITSM
 * Advanced ITSM certifications a strong plus
 * ITIL v4 Certification

## Description

As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

 * Design, develop, and maintain forms, flows, catalog items, integrations, etc.
 * Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
 * Support Agile ceremonies and uphold quality assurance throughout the lifecycle
 * Adhere to and enforce ServiceNow and OneGDIT best practices.
 * Support platform upgrades, patching, and deployments.
 * Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
 * Collaborate with Scrum Masters, Product Owners, and Developers.