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# Staff Messaging (SMS/MMS) Engineer (Remote)

- **Company:** TELEGENT INC.
- **Location:** Pleasant Grove, UT, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Microsoft Azure, Error Codes, Enterprise Messaging Systems, Multimedia Messaging Services, Mobile Virtual Network Operator, Routing, Short Message Service, Kubernetes, Multiplatform, Webhooks, Jasmine
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/staff-messaging-sms-mms-engineer-remote-pleasant-grove-ut--694da1c6-2262-488b-972c-7c6517b28d93

## About the Role

Wireless Multimedia Messaging Service, Short Messaging Service (SMS), Wireless Communications, Application Programming Interface (API), Unified Communications, Mobile Technology, Wireless Multimedia Messaging Service, Multiplatform/Cross-Platform, Messaging Technology, Short Messaging Service (SMS), * 5+ years of experience building or operating SMS / MMS platforms in telecom, MNO, MVNO, or CPaaS environment

 * Hands-on experience with SMSC/MMSC platforms using SMPP for SMS and MM7 for MMS
 * Experience implementing and deploying Azure cloud-base platforms
 * Experience with carrier-grade messaging systems such as Jasmin, Melrose Labs, or similar routing platforms
 * Designing, implementing and maintain high-availability, multi-regional queue-based Kubernetes cloud-based message traffic routing
 * Strong understanding of SMPP, MM7, delivery receipts (DLRs), and carrier error codes
 * Experience integrating with U.S. mobile carrier or global messaging aggregators
 * Ability to troubleshoot and resolve issues in live production messaging systems
 * Experience turning SMPP bind modes, throughput limits, and routing priorities
 * Experience with MMS media hosting, delivery, and content handling experience
 * Familiarity with AI development workflows and tools is strongly preferred

TECHNOLOGIES & TOOLS

## Description

We're looking for a Staff Messaging Engineer (SMS/MMS) to own the architecture and reliability of our messaging infrastructure at scale. This is a high-impact individual contributor role: you will shape how SMS and MMS traffic flows across our platform, drive carrier integrations, and set the technical direction for messaging across a distributed team of engineers.

This role owns message routing, throughput, delivery reporting, and compliance across U.S. and international networks.

WHAT YOU'LL DO

 * Design, deploy, and operate SMS and MMS routing, delivery, and reporting systems across multiple carriers and messaging hubs
 * Evaluate,
 * Configure and maintain SMPP connections for SMS and MM7 interfaces for MMS, including routing, throttling, retries, and failover
 * Support 10DLC, toll-free, short code, and international messaging workflows
 * Build and maintain APIs for outbound and inbound messages, delivery receipts (DLRs), and webhooks
 * Monitor throughput, delivery success, carrier response codes, and system performance
 * Investigate and resolve deliverability issues, including blocking, filtering, and spam classification
 * Enforce compliance with CTIA guidelines, opt-in/opt-out rules, and 10DLC requirements
 * Partner with SIP, network, and customer success teams to support enterprise messaging customers
 * Maintain technical documentation, routing logic, carrier mappings, and escalation procedures