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# Systems Administrator

- **Company:** CARMEL OFFICE LLC
- **Location:** Carmel, IN, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software as a Service, Cloud Computing, Collaborative Software, Information Systems, Desktop Computing, Domain Name System (DNS), Multi-Factor Authentication, Monitoring of Systems, Issue Tracking Systems, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Software, System Center Configuration Manager, Networking Basics, Citrix Systems, Remote Desktop Services, Azure Active Directory, Cloud Services, Microsoft SharePoint, TCP/IP, Virtualization Technology, Microsoft InTune, Information Technology, Deployment Automation, Patch Management, Laptops
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/systems-administrator-carmel-in--a7efaf71-bece-4630-91d2-2ff733d85622

## About the Role

Systems Administration/Management, Microsoft Product Family, Robotics, Automation, Technical Support, Supply Chain, Problem Solving Skills, Consulting, Technical Strategy, Information Technology & Information Systems, * Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience

 * 3-5 years of hands-on experience in IT support, preferably in a managed services or MSP environment.
 * Familiarity with Microsoft's Modern Workplace technologies and solutions (e.g., Microsoft 365, Intune, Teams, Azure AD, VDI, etc.).
 * Experience with desktop and mobile device management solutions.
 * Knowledge of cloud platforms and SaaS-based tools.
 * Microsoft Certified: Modern Desktop Administrator Associate (or similar certifications) is a plus.
 * CompTIA ITF+, A+, or Network+ certifications are desirable.
 * ITIL Foundation or similar service management certification is a plus.

Technical Skills:

 * Strong troubleshooting skills, particularly with hardware, software, and networking issues.
 * Proficiency in Microsoft 365 administration (Exchange, Teams, OneDrive, SharePoint).
 * Knowledge of device management tools (e.g., Microsoft Intune, SCCM, SOTI, etc.).
 * Familiarity with basic networking concepts (TCP/IP, VPN, DNS, etc.).
 * Basic knowledge of Active Directory and Azure Active Directory.
 * Experience with endpoint protection and security tools.
 * Certifications:
 + AZ900 (required)
 + AZ104(required)
 + Citrix Certified Associate (CCA) (required)

Soft Skills:

 * Excellent communication and interpersonal skills, with the ability to interact with non-technical users.
 * Strong customer service orientation and problem-solving abilities.
 * Ability to work independently as well as part of a team.
 * Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

## Description

* End-User Support: Provide technical support to enVista's clients, ensuring a high level of customer satisfaction by resolving IT issues related to end user support. This includes troubleshooting hardware, software, and connectivity issues.
 * Device Management: Configure, deploy, and manage devices (laptops, desktops, mobile devices) using tools like Microsoft Intune, Autopilot, SOTI or similar device management platforms.
 * Cloud & Collaboration Tools: Support cloud-based applications such as Microsoft 365 and other SaaS tools. Help clients with setting up and managing collaboration tools (Teams, SharePoint, OneDrive, etc.).
 * Remote Desktop & Virtualization Support: Assist enVista's clients in deploying and maintaining virtual desktop infrastructure (VDI) solutions and remote desktop services, ensuring seamless work-from-anywhere experiences.
 * User Onboarding & Offboarding: Ensure smooth onboarding and offboarding processes for users, including provisioning and de-provisioning access to systems, applications, and data.
 * Security & Compliance: Assist in ensuring all systems and devices are compliant with security policies, including implementing multi-factor authentication (MFA), endpoint protection, and patch management solutions.
 * Incident & Problem Management: Act as the first line of support for incidents and service requests. Log and track issues via the enVista ticketing system and escalate when necessary.
 * System Monitoring & Maintenance: Monitor the health of client systems, including cloud services, collaboration tools, and endpoints. Perform routine maintenance tasks such as patching and updates.
 * Documentation & Reporting: Maintain accurate records of all technical support requests, resolutions, and system configurations and continually update within ITGlue.
 * Continuous Improvement: Stay up to date with industry trends and emerging technologies related to Modern Workplace and recommend improvements to optimize client environments.