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# Senior ServiceNow Developer - IRM/GRC

- **Company:** WEST Inc
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $127,700.0 - $150,200.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Artificial Intelligence, Control Objectives for Information and Related Technology (COBIT), Data Structures, Raw Data, Information Technology Security Auditing, Systems Integration, Enterprise Software Applications, Client Side Scripting, Servicenow
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-servicenow-developer-irm-grc-new-york-ny--b884fedc-e388-4fda-91dc-0370f75c038c

## About the Role

ServiceNow, Risk, ServiceNow, Customer Relations, Security Auditing, Technical/Engineering Design, Risk Management, Technical Delivery, Technical Leadership, Documentation, * 4+ years of experience developing and configuring solutions on the ServiceNow platform.

 * Deep hands-on implementation experience with at least two ServiceNow IRM/GRC areas, such as Risk Management, Policy and Compliance Management, Audit Management, or Third-party Risk Management.
 * Working knowledge of IRM concepts and data relationships, including entities, risks, controls, control objectives, assessments, issues, indicators, and risk-response or remediation workflows.
 * Strong ServiceNow development skills, including JavaScript, Flow Designer, business rules, client scripts, UI policies, ACLs, workspaces, reporting, and dashboards.
 * Experience leading technical workstreams or owning ServiceNow development deliverables through requirements, build, testing, migration, release, and documentation.
 * Ability to travel 25 to 50% and to work permanently in the United States without sponsorship.
 * A commitment to inclusion and diversity, and openness to new ideas and perspectives.

Preferred Experience

 * Experience delivering IRM solutions for utilities, financial services, healthcare, energy, or other regulated and asset-intensive industries.
 * Experience integrating external regulatory content, risk data, control libraries, or enterprise systems with ServiceNow IRM.
 * Experience with Advanced Risk Assessment, Smart Assessment Engine, IRM workspaces, Performance Analytics, or automated indicators and metrics.
 * ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or relevant GRC/IRM implementation certifications.
 * Experience incorporating AI tools into day-to-day delivery workflows while assessing accuracy, security, bias, and output quality.

## Description

West Monroe is seeking a Senior ServiceNow Developer - IRM/GRC to help clients modernize governance, risk, and compliance capabilities on the ServiceNow platform. This role will lead technical workstreams and design, configure, and develop GRC/IRM solutions that strengthen risk oversight, control assurance, policy compliance, audit readiness, and issue remediation. You will partner with business, risk, compliance, audit, security, and technology stakeholders to deliver outcomes-focused solutions for our clients.

What You Will Do

 * Lead ServiceNow IRM development workstreams from requirements and technical design through configuration, testing, deployment, and documentation.
 * Design and configure solutions across ServiceNow Risk Management, Policy and Compliance Management, Audit Management, Third-party Risk Management, and related IRM capabilities.
 * Translate risk methodologies, control frameworks, policies, regulatory obligations, and audit requirements into technical designs, workflows, assessments, integrations, and platform configurations.
 * Configure IRM data structures and relationships for entities, risks, risk statements, controls, control objectives, authority documents, citations, issues, indicators, and remediation activities.
 * Build and enhance risk assessments, control attestations and testing, policy exceptions, issue-management workflows, approvals, notifications, reports, dashboards, and workspace experiences.
 * Configure and customize ServiceNow using JavaScript, Flow Designer, business rules, client scripts, UI policies, ACLs, workspaces, reporting, and dashboards.
 * Own technical quality through design reviews, code and configuration reviews, testing, troubleshooting, release support, documentation, and proactive management of delivery risks.
 * Use AI and automation tools to accelerate analysis, improve delivery efficiency, and support high-quality client outcomes while applying sound judgment to validate outputs.