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# ERP Technical Operations Manager (Epicor)

- **Company:** StaffRight Associates
- **Location:** Syracuse, NY, United States
- **Experience:** Expert
- **Salary:** $140,000.0 - $165,000.0
- **Contract:** Permanent contract
- **Skills:** Business Systems, Cyber Security, IT Management, Information Technology, Epicor ERP
- **Published:** November 1, 2026
- **Apply:** https://www.dice.com/job-detail/836e835e-89c1-4aaf-b486-dacf21f356b9

## About the Role

* Bachelor's degree in information technology or a related field
 * 8+ years of progressive experience in IT, ERP, or business systems leadership
 * Hands-on technical expertise in ERP Configuration, ERP Administration, ERP Reporting, Troubleshooting, and System Support
 * Experience supporting manufacturing operations, including Manufacturing, Inventory, Purchasing, Scheduling, Engineering, and Financial Workflows
 * Proven ERP Evaluation experience, assessing platforms and alternative solutions against business requirements
 * A track record of owning technology initiatives and driving Project Management through obstacles to completion
 * Experience with ERP Vendor Management and third-party consultants
 * Knowledge of Cybersecurity and IT Governance
 * Strong Problem Solving, Decision Making, Communication, and Collaboration
 * Ability to translate business requirements into practical technology solutions, manage competing priorities, and lead independently
 * Must be authorized to work in the U.S. without employer sponsorship

Preferred

 * Epicor ERP experience
 * Strong background in manufacturing workflows

## Description

* Own the ERP and business systems strategy, roadmap, support priorities, and continuous improvement efforts.
 * Act as the company's primary in-house expert on its ERP environment.
 * Stay hands-on with ERP configuration, administration, troubleshooting, reporting, support, and ongoing optimization.
 * Assess ERP functionality against business needs to uncover system improvements and process efficiencies.
 * Research and compare alternative ERP systems when appropriate, weighing functionality, capabilities, and business fit.
 * Deliver ERP enhancements, integrations, reports, dashboards, and customizations for manufacturing, inventory, purchasing, finance, and operational decisions.
 * Lead ERP upgrades, testing, documentation, training, and data-quality programs.
 * Anticipate project obstacles and drive solutions that keep initiatives and deliverables on track.
 * Align departments on priorities, resolve issues, and clear roadblocks so projects finish successfully.
 * Champion consistent ERP use and accurate, dependable data across functions.
 * Partner with department heads to streamline workflows, cut manual work, improve reporting, and raise efficiency through technology.
 * Coordinate with ERP vendors and outside consultants to fix technical issues and deliver improvements.