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# Engine Field Service Supervisor

- **Company:** Warren Equipment Company
- **Location:** Oklahoma City, OK, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Workday
- **Published:** November 1, 2026
- **Apply:** https://www.oklahomacityjobsite.com/job.asp?id=3477609466&tx=DT110UYI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

* An understanding of the overall mission of the dealership.
 * Understanding of machine/engine specifications and how they relate to appropriate order quantities in different geographical areas.
 * Ability to communicate clearly in writing and by use of charting and statistical means.
 * Good computer skills.
 * Thorough understanding of Microsoft based products to include Word, Excel, & PowerPoint.
 * Minimum of 3-5 years' experience with a Caterpillar dealership (preferred).

## Description

The Supervisor II is responsible for the management, tracking, forecasting, ordering and reporting on all new CAT & Allied inventory lines., * Implement policies for operating, such as hours of operation, workers required, duties, scope of operation, cleanliness of shop, and estimates for products and services provided.

 * Responsible for working closely with PSSR's and Sales Rep to provide solutions to customer requests.
 * Promotes a desired work environment between all divisions.
 * Prepares work schedules and assigns workers to specific duties such as maintenance and repair work to maximize customer satisfaction.
 * Opens and closes work orders, takes service calls and performs on-call duties as required.
 * Insures safety policies are upheld throughout the shop and the field.
 * Analyzes and resolves work problems, or assists workers in solving work problems
 * May perform activities of workers supervised.
 * Pro-actively establish effective relationships and support others in achieving high performance.
 * Demonstrate professional behavior, flexibility, and effective communication skills in their interactions with others both internally and externally.
 * Influences people rather than demand others.
 * Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
 * Spend large portion of workday in communicating orally in person and by phone.