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# Solution Architect

- **Company:** PTP
- **Location:** Austin, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Information Systems, Systems Integration, VoiceXML, Media Resource Control Protocol (Server), Information Technology
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/solution-architect-austin-tx--018ed626-ff58-4c70-bde3-619666fb3d26

## About the Role

System Integration (SI), Customer Experience, Solution Sales, Seminars, Conferences, Product Demonstration, Request for Proposals (RFP), Proposal Writing, Partner Sales, Professional Services, * Ideal candidate must be self-managed with a proven track record in professional services and software sales

 * 5+ years of speech-based IVR development experience
 * Knowledge of IVR and speech standards (VoiceXML, SRGS, SISR, MRCP)
 * Knowledge of contact center infrastructure
 * Experience with large contact center implementations
 * Strong presentation skills
 * Excellent verbal and written communication skills
 * Available to travel
 * BS in Computer Science or Information Systems is strongly preferred

## Description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Solution Architect to help us sell CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do., * Represent PTP CX services and solutions to clients and partners, which includes client meetings and field events such as conferences and seminars

 * Work with customers to identify business and technical requirements
 * Architect and scope solutions which meet business and technical requirements
 * Present solutions and conduct demonstrations
 * Create proposals and respond to functional and technical elements of RFIs/RFPs
 * Collaborate with sales, partners and internal teams to provide clients with CX solutions