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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Construction Manager - Break Fix, Fiber Restoration & Network Maintenance - GA - **Company:** ZAYO - **Location:** Atlanta, GA, United States (Remote available) - **Experience:** Experienced - **Salary:** $77,100.0 - $118,600.0 - **Contract:** Franchise - **Skills:** Microsoft Word, Microsoft Excel, Google Earth, Network Architecture, Routing, Network Protocols, Salesforce.Com, Computer Network Operations, Break Fix, Network Support - **Published:** November 2, 2026 - **Apply:** https://dejobs.org/x/x/3C19BFEF42B042A39F1A9048DF3CF71F/job/ ## About the Role * Bachelor's degree preferred. * Minimum of seven (7) years of telecommunications-industry experience involving outside plant, fiber optics, telecommunications architectures, optical transport equipment, and project management. * Minimum of four (4) years of experience with all types of outside plant construction and the management of large capital projects. * Demonstrated experience managing emergency fiber restoration, break-fix work, network maintenance, and temporary-to-permanent repair activities. Technical & Operational Knowledge * Strong knowledge of underground and aerial fiber construction, splicing, conduit systems, handholes, poles, and common OSP restoration methods. * Working knowledge of structured cabling, routing, switching, and IP protocols. * Ability to understand and read construction drawings, engineering packages, permits, scopes of work, and related project documents. * Familiarity with all facets of OSP management, including estimating and quoting, design coordination, permitting, construction, delivery, repair, and closeout. * Proficiency with email, Microsoft Excel, Microsoft Word, Google Earth, Salesforce, and related project-tracking tools. Leadership, Commercial & Project Management Skills * Ability to manage multiple aggressive RFP, design, construction, restoration, and maintenance schedules while responding to changing priorities. * Proven ability to direct contractors, manage budgets and invoices, coordinate diverse technical resources, and maintain accountability across concurrent work. * Strong communication, leadership, decision-making, and customer-service skills, including the ability to lead high-pressure network events with urgency and composure. * Proven negotiation skills and the ability to maintain a practical commercial and cost-management focus. Work Requirements * Valid driver's license and the ability to drive to assigned projects, customer locations, and construction sites as required to support on-time and on-budget delivery. * Ability and willingness to perform on-site surveys, attend field meetings, and meet with municipalities, utilities, customers, and vendors to review scope and maintain effective communication. * Full ability and willingness to participate in on-call duty, including nights, weekends, holidays, and emergency response assignments. * Ability and willingness to travel locally up to 40% ## Description Project Ownership & Construction Delivery * Own assigned customer orders, service requests, relocations, repair tickets, and network construction projects from post-sale or operational handoff through completion and closeout. * Manage pre-construction, engineering coordination, permitting, procurement, construction, splicing, testing and turn-up support, documentation, and closeout for OSP fiber projects. * Deliver assigned work to approved scope, schedule, budget, quality, safety, and customer-commitment requirements. * Plan and implement fiber connectivity programs and projects in accordance with approved plans, budgets, and schedules. * Develop and review scopes of work, construction documents, restoration plans, RFPs, and bid packages; execute the bid process and track associated budgetary requirements. * Oversee procurement of equipment and materials, confirm field readiness, and resolve constraints that could affect delivery. * Perform or support site surveys and field meetings, verify construction progress, and validate completed work before acceptance and closeout. Priority Outage Restoration, Repair & Maintenance * Lead restoration efforts for Priority 1 service-affecting fiber outages and maintain ownership through service restoration, stabilization, and permanent repair. * Coordinate emergency response contractors, construction crews, splicers, locators, utility owners, the Network Operations Center (NOC), engineering, and operations resources. * Develop and drive temporary and permanent restoration strategies, including temporary-to-permanent conversion plans and related infrastructure upgrades. * Manage Priority 2 and Priority 3 repair and maintenance tickets from assessment and scoping through execution, documentation, and closeout. * Inspect damaged fiber, conduit, handholes, poles, aerial plant, and associated facilities; define the required scope, sequencing, materials, and restoration approach. * Allocate and reprioritize resources across simultaneous outages, maintenance events, relocations, and planned construction work. * Provide timely outage, restoration, risk, and completion updates to leadership, customers, and other stakeholders, including restoration timelines and root-cause documentation. * Participate in after-hours, weekend, holiday, and emergency callout activities as required by the needs of the business. Contractor, Jurisdiction & Resource Management * Provide daily direction to construction vendors, splicing vendors, subcontractors, and field crews to expedite work while maintaining quality and safety standards. * Review contractor production, schedules, invoices, completed work, and supporting documentation; hold vendors accountable for performance and corrective action. * Manage relationships with jurisdictions and right-of-way contacts, including cities, counties, railroads, utilities, and other authorities having jurisdiction. * Partner closely with the underlying rights group to identify and prepare encroachment permits, franchise agreements, building access agreements, and other required access documentation. * Oversee timely permitting submittals and the on-time performance of engineering and construction vendors. Safety, Quality & Compliance * Lead safe execution of network repairs and construction activities and ensure compliance with Zayo requirements, OSHA standards, excavation practices, and traffic-control requirements. * Promote damage prevention and 811 best practices and verify that locating, utility coordination, and site controls are in place before work begins. * Investigate damages, near misses, and safety concerns; document findings and coordinate corrective and preventive actions. * Confirm that completed construction, splicing, restoration, and closeout records meet applicable engineering, quality, and operational standards. Financial, Systems & Administrative Management * Create and track project and repair budgets in coordination with Network Operations; manage forecasting, cost controls, commitments, and final financial closeout. * Create and manage INCs, work orders (WOs), PDs, purchase orders (POs), damage documentation, and other required records for assigned work. * Verify and update project documentation, outage records, restoration timelines, construction status, and completion packages. * Maintain timely and accurate project-progress and budget updates in Salesforce and required manual trackers. * Process budget requests, purchase orders, invoices, project closeout actions, and internal service orders in Salesforce within required timelines. Customer, Stakeholder & Technical Support * Serve as a direct interface and primary point of coordination for customers, subcontractors, jurisdictional authorities, vendors, and interoffice personnel. * Coordinate and facilitate internal and external resources to ensure timely completion of customer orders, service requests, restoration events, and construction projects. * Support customer and stakeholder meetings that may require in-person attendance and travel to client locations or construction sites. * Provide specialized telecommunications technical expertise related to OSP construction, fiber optics, network architecture, optical transport, and restoration planning., * Priority 1 outage response and restoration performance, including timely communication and safe execution. * Priority 2 and Priority 3 repair and maintenance ticket completion, backlog control, and aging performance. * Temporary-to-permanent restoration conversion rates and permanent-repair cycle time. * On-time, on-budget delivery of construction, relocation, restoration, and maintenance work. * Safety performance, damage prevention, 811 compliance, and quality of corrective actions. * Accuracy and timeliness of project, outage, financial, and closeout documentation. * Contractor accountability, cost management, stakeholder communication, and customer satisfaction.