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# ASSISTANT STORE MANAGER - COMPUTER SERVICES

- **Company:** Micro Inc
- **Location:** Saint Davids, PA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Information Technology
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/assistant-store-manager-computer-services-saint-davids-pa--18fe381e-0107-43a0-9bc4-4c8dd580f627

## About the Role

Retail Management, Computer Services, Customer Relations, Customer Support/Service, Retail Management, Computer Services, Customer Satisfaction, Sales, Profit & Loss, Financial Operations, We are currently seeking a self-motivated, results-oriented ASSISTANT STORE MANAGER - COMPUTER SERVICES. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!, * Minimum of 5 years of experience in a high-volume retail environment (30,000+ sq. ft.), preferably with a big-box retailer or in consumer electronics

 * Bachelor's degree preferred
 * Proven experience in retail management, including sales, operations, merchandising, inventory, and customer service
 * Demonstrated ability to recruit, develop, and retain a strong team
 * Strong business acumen with the ability to execute corporate strategies and analyze market competition
 * Proficiency in Microsoft Office applications
 * Flexible availability, including early mornings, evenings, weekends, and holidays
 * Occasional travel required for meetings, trainings, and other business-related needs
 * Requires standing and walking throughout the store for the duration of each shift, with periods of sitting for administrative tasks
 * Requires frequent manual lifting and carrying of 11-75 lbs and occasional manual lifting of 76-100 lbs to load equipment and stock shelves
 * Requires the constant use of manual tools, including pallet jacks and dollies, alongside repetitive keyboard operation

## Description

* Maintain orderly operation and safety of all areas of responsibility; ensure that service policies and procedures are being properly carried out at the store level
 * Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals of the service department
 * Maintain fiscal and operational controls, including planning and managing the departmental budget (Service Department P&L)
 * Ensure all customer and/or computer issues are resolved in a timely manner and in alignment with company policy
 * Work effectively through associates to achieve desired results regarding customer satisfaction, sales, productivity and technical solutions. Ensure all associates maintain appropriate technical certifications (CompTIA A+, Apple, and all other vendor certifications as required) to enable proper service of products
 * Participate in and lead open and close procedures, including freight flow and merchandise processing, as well as tracking of company assets through inventory control
 * Manage staffing, onboarding and training to ensure competent and certified associates are hired, trained and scheduled to properly service our customers
 * Develop and coach associates in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures; ensure goals and results are communicated
 * Ensure human resource issues are handled in accordance with guidelines; partner with the Regional HR Manager and Store Manager when needed. Serve as manager-in-charge during the absence of the General Manager or other store managers
 * Perform additional duties and responsibilities as assigned