> Markdown version of [/jobs/ext/4515460-software-solutions-engineer-i](https://www.wearedevelopers.com/jobs/ext/4515460-software-solutions-engineer-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Solutions Engineer I - **Company:** Inductive Automation, Llc - **Location:** Columbia, MD, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Microsoft Windows, Apple Mac Systems, Command-Line Interface, Computer Engineering, Data Centers, Relational Databases, Software Debugging, Linux, Health Information Management, Supervisory Control and Data Acquisition (SCADA), Python (Programming Language), Microsoft SQL Server, MySQL, Oracle (Applications), Software Engineering, Software Systems, SQL Databases, Information Technology, Operational Systems, Software Coding, Industrial Software, Allen-Bradley Factory Automation Equipment, Programming Languages - **Published:** November 1, 2026 - **Apply:** https://startup.jobs/software-solutions-engineer-i-inductive-automation-llc-10646662 ## About the Role Whether your background is in Computer Science or Electrical Engineering/Controls, you'll help bridge Information Technology (IT) and Operational Technology (OT)., You love connecting the dots between a timestamp, a cryptic error message, and a weird software behavior. You see a complex failure as a puzzle, and you won't walk away until you find the root cause. You're also patient and warm with people, even when they're stressed. You like working as part of a team with both colleagues and customers, in an environment where everyone steps up to help where needed., * Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or Mechatronics, or equivalent hands-on experience with SCADA systems, PLCs, or industrial control networks is required * Comfort writing code (Java, Python, etc.) and SQL queries * Familiarity with relational databases (MS SQL Server, MySQL, Oracle, etc.) and how tables relate * Experience with Windows, Linux, and macOS; command line skills are a plus * Comfort troubleshooting live alongside customers * Confidence learning unfamiliar subjects on the fly * Strong written and verbal communication, and the ability to listen, acknowledge frustration, and steer a tense situation toward a solution * Must be able to work on-site, Monday - Friday from 6:00 AM - 3:00 PM Not required, but preferred: * Customer Service experience * Experience with PLCs (Rockwell/Allen-Bradley, Omron, Siemens, etc.), HMIs, or industrial networks * Experience with Ignition or other SCADA/HMI platforms ## Description Purified tap water, food and beverage production, massive data centers, and advanced manufacturing facilities all depend on industrial software that can't go down. As a Software Solutions Engineer I, you'll be the person customers call when something breaks, working through root causes with them in real time., * Solving hard problems. Owning complex technical cases: writing and debugging different coding languages, tracking down root-cause architectural issues across platforms, and navigating issues spanning multiple layers and different technologies. * Working directly with customers. Helping customers and system integrators by phone and email, whether they're technical or not, and keeping them informed while you work. * Getting very good at root-cause analysis. Building diagnostic skills that will serve you for your whole career. * Documenting as you go. Keeping clear records of ticket progress, issue breakdowns, and resolutions. They become the knowledgebase articles of tomorrow. * Leaving your fingerprints on Ignition. Proposing enhancements, advocating for fixes, and partnering with Software Engineering to shape future releases. The more you master Ignition, the more your ideas drive the roadmap. * Growing with the work. Level I is the start of a path through the Senior Software Solutions Engineer role, where you'll take on the toughest cases and help train the next engineers in. * Getting Ignition Certified. Completing Core and Gold Ignition certifications funded by Inductive Automation before touching a live customer system. * Be part of a global team. Collaborating with colleagues at our Folsom, California headquarters and Australia branch.