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# ServiceNow Developer

- **Company:** Insight Global
- **Location:** Albany, NY, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Automation of Tests, Configuration Management Databases, Cyber Security, Custom Software, Cloud Platform System, SOAPAPI, Git, Infrastructure Automation Frameworks, ServiceNow HR Service Delivery, Servicenow
- **Published:** November 1, 2026
- **Apply:** https://www.adzuna.com/details/5909996059

## About the Role

Job Description Insight Global is seeking a Senior ServiceNow Developer / Architect for a top enterprise client. This individual will serve as a senior technical lead and platform architect responsible for the design, development, governance, and technical direction of enterprise ServiceNow solutions. The ideal candidate combines deep hands-on ServiceNow engineering expertise with strong architectural judgment and will lead scalable solutions across ITSM, CMDB, HAM, SAM, integrations, automation, and future platform expansion. This is an opportunity to own technical standards, influence the ServiceNow roadmap, mentor developers, and drive major platform modernization initiatives while remaining hands-on with development and delivery. Skills and Requirements 7+ years of hands-on ServiceNow development and platform engineering experience
Experience leading complex ServiceNow implementations and/or architecture decisions
Advanced JavaScript and Glide API expertise
Strong understanding of the ServiceNow data model, ACLs, platform security, and scoped applications
Strong ServiceNow ITSM experience
Experience with CMDB, HAM, and SAM
Hands-on experience with Flow Designer and Integration Hub
Experience developing REST/SOAP APIs and enterprise system integrations
Knowledge of MID Server concepts and platform automation
Experience with business rules, script includes, UI actions, workflows, and custom applications
Ability to lead solution architecture, platform governance, and technical delivery while remaining hands-on
Experience with platform upgrades, release controls, troubleshooting, and technical standards
ServiceNow Certified System Administrator (CSA)
Bachelor's degree in IT or related field, or equivalent experience
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist (CIS), particularly ITSM or another relevant module
Experience with additional ServiceNow modules such as CSM, HRSD, SecOps, and ITOM
Git experience
Automated Test Framework (ATF) experience