> Markdown version of [/jobs/ext/4516102-systems-analyst](https://www.wearedevelopers.com/jobs/ext/4516102-systems-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst - **Company:** Northern Tool + Equipment - **Location:** Arlington, TX, United States - **Experience:** Experienced - **Salary:** $68,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Zebra (Programming Language), Microsoft Windows, Agile Methodology, Artificial Intelligence, IBM AIX, Application Services, IBM System I, Cloud Computing, Software Documentation, System Configuration, Data Centers, Linux, Monitoring of Systems, Microsoft Dynamics, Performance Tuning, Software Requirements Analysis, Systems Integration, Virtualization Technology, Wi-Fi Technology, Enterprise Software Applications, Reliability of Systems, Microsoft InTune, Information Technology, Nutanix, Vmware - **Published:** November 1, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=744af675b487157f ## About the Role * Bachelor's degree in Information Technology, Computer Science, or a related field, or an acceptable combination of education and relevant experience. * 4+ years of experience in a technical analyst or similar IT role supporting infrastructure or enterprise applications. * Certifications in a related field preferred, such as CompTIA A+, Network+, Security+, ITIL, or similar. * Experience working within Agile/product team environments and delivering infrastructure and application capabilities. * Demonstrated technical and functional knowledge across Windows Workstation/Server, Microsoft 365, Linux, networking (LAN/Wi-Fi), virtualization (VMware/Nutanix), thin-client environments, and endpoint management (Intune). * Experience analyzing technical requirements, troubleshooting system issues, testing technical solutions, and configuring or modifying systems within established technology standards. * Experience supporting Distribution Center systems preferred, including WMS, WCS/WES, and LM platforms (e.g., Manhattan, Dematic, Swisslog, AutoStore, Takt, or similar) and other warehouse technologies. * Experience with Zebra mobile RF equipment or similar devices and MDM solutions such as SOTI or Ivanti MDM preferred. * Experience with Microsoft Dynamics 365 F&O preferred, including Manufacturing, Production Control, Inventory, Supply Chain modules, and related integrations. * Familiarity with enterprise platforms such as IBM iSeries/Power and SAN systems, JDE, and AIX within integrated supply chain environments, including the ability to understand system concepts and assist with configuration, implementation, and troubleshooting. * Demonstrated experience working within ITIL-based support models, including incident, problem, and change management. * Strong understanding of system monitoring, troubleshooting, performance tuning, and maintaining secure, reliable technology environments. * Knowledge of best practices for Manufacturing and Distribution Center systems, including uptime, resiliency, and operational continuity. * Ability to evaluate emerging technologies, including cloud, automation, and AI, and identify opportunities to apply them to business or technical needs. * Strong analytical, problem-solving, communication, and collaboration skills across technical and business stakeholders. * Ability to exercise technical judgment and independently resolve routine and moderately complex system issues while recognizing when escalation is appropriate. * Ability to work independently and collaboratively within team environments. * Willingness to travel occasionally and participate in an on-call support rotation. ## Description Agile / Product Team Delivery * Participate in the analysis, design, testing, configuration, and implementation of infrastructure and application capabilities within Agile/product teams supporting Distribution Center and Manufacturing systems. * Plan, test, and execute minor implementations and upgrades across server, network, and DC/MFG application environments aligned with business priorities. Coordinate activities for smaller client and server upgrade initiatives, partnering with Systems Administrators and other technical resources as needed. * Participate in modernization and lifecycle initiatives for infrastructure and DC/MFG platforms using Agile delivery practices, analyzing existing environments and recommending improvements within established technology standards. * Consult with DC/MFG stakeholders to understand business and technical needs, define system requirements, evaluate technical options, and implement scalable infrastructure and application solutions. * Identify, evaluate, and implement automation and continuous improvement opportunities across infrastructure and application services. * Collaborate with IT teams and vendors to evaluate technology solutions and recommend appropriate approaches aligned with business requirements, technology standards, and industry best practices. ITIL Support & Operational Excellence * Provide ITIL-aligned support, including incident, problem, and change management, across infrastructure and DC/MFG application environments. * Monitor and analyze system health, availability, and performance; review logs, diagnose issues, determine appropriate corrective actions, and execute solutions to maintain system stability. * Evaluate, test, and apply patches, upgrades, and configuration changes to maintain security, compliance, performance, and system reliability, escalating complex changes as appropriate. * Support Data Center, network, server, and workstation environments, independently troubleshooting routine and moderately complex technical issues and partnering with higher-level technical resources on complex issues. * Assist with performance tuning, capacity planning, and resource optimization by analyzing system performance and identifying opportunities to improve reliability and efficiency. * Maintain standardized procedures, system documentation, and ITSM processes in accordance with ITIL practices and company security standards. Additional Responsibilities * Build strong partnerships with DC/MFG stakeholders and Product Team members to understand operational needs and ensure technology solutions are aligned with business requirements. * Communicate technical risks, issues, recommendations, and implementation progress clearly to IT and business stakeholders. * Assist in managing vendor relationships, including performance oversight, technical issue resolution, and alignment with established service-level expectations. * Maintain accurate system documentation, including architecture diagrams, system configurations, technical procedures, and asset information. * Apply established technical standards and best practices for Manufacturing and Distribution Center systems to support reliability, uptime, resiliency, and operational continuity. * Crosstrain with team members and support knowledge transfer across infrastructure and application domains. * Participate in an on-call support rotation and provide after-hours support for critical infrastructure and application incidents, including participation in SEV1 command centers for major incidents.