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# *Site Support Engineer - Senior (Atlanta)

- **Company:** GovCIO
- **Location:** Atlanta, GA, United States
- **Experience:** Expert
- **Salary:** $72,000
- **Contract:** Permanent contract
- **Skills:** Software Code Optimization, Information Technology, Deployment Automation
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/-site-support-engineer-senior-atlanta-atlanta-ga--87e1fa2c-6a18-42e1-adeb-5a2212af56d5

## About the Role

High School with 6 years (or commensurate experience), * 6 years experience in IT support

 * Possesses expert-level IT field support and leadership skills, enabling the management and direction of complex service request fulfillment and network/computer systems administration across multiple operating systems
 * Demonstrates advanced proficiency in mobile device support, intricate desk-side tasks, and deployment strategies
 * Possesses the ability to provide comprehensive IT support for TSA airport staff, regional management staff, TSA executives
 * Exhibits leadership in evaluating service performance, actively managing and documenting tickets, ensuring high-quality resolution, system optimization, and recommending significant changes for overall service delivery
 * Skilled at applying lessons learned for the refinement of Knowledge Base (KB) articles in support of continuous process improvement
 * Demonstrates exceptional interpersonal and communication skills, strategic thinking for technology assignments, applies advanced troubleshooting expertise, and demonstrates strong leadership to ensure high-quality resolution and system optimization across multiple tasks

Clearance Required: US citizenship is required to attain and maintain a DHS/TSA clearance

## Description

GovCIO is currently hiring for a Site Support Engineer - Senior. This position will be located in Atlanta, GA and will be an onsite., * Leads IT support at the site level, handling escalated tickets and critical system issues

 * Mentors junior engineers and implements IT best practices
 * Ensures operational uptime and reliable IT services