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# Field CTO, US

- **Company:** Circles Inc.
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Software as a Service, Cloud Computing, Cloud Engineering, Software Systems, Google Cloud, Cloud Platform System, 5G NR, Containerization, Kubernetes, OSS/BSS, Docker, Microservices
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/field-cto-us--ffcbdd47-26c9-4647-9f9b-30c4316d460e

## About the Role

Telecommunications Industry, Software as a Service (SaaS), Blueprints, Market Entry Strategy, Marketing, Customer Support/Service, Internet of Things, Cloud Computing, Economic Development, Customer Relations, Technical Skills

Deep understanding of BSS software solutions, including billing, CRM, revenue

management, and service delivery platforms.

Strong knowledge of telecommunications networks and protocols (e.g., 5G, OSS/BSS

integration, NFV, SDN).

Proficiency in cloud computing platforms (AWS, Azure, Google Cloud) and

containerization technologies (Kubernetes, Docker).

Experience with APIs, microservices architecture, and integration with third-party

systems.

Soft Skills

Exceptional communication and presentation skills, with the ability to articulate complex

technical concepts to both technical and non-technical audiences.

Strong problem-solving abilities and a customer-centric mindset.

Leadership and the ability to influence cross-functional teams and senior executives.

Experience

15+ years of experience in telecommunications, BSS software, or related fields.

Proven track record in pre-sales, solution architecture, or technical sales roles.

Experience working with major telecom operators or tier-1 vendors is highly desirable.

## Description

The Field CTO serves as a technical visionary and trusted advisor to telecom customers,

focusing on supporting customers on day to day technical matters and also ensuring customer

Satisfaction.

The Field CTO is an interface towards the customer and collaborates internally with Country

GM, sales, product development and engineering, and customer success teams to drive

solution-oriented conversations, shape product strategies.

The field CTO will enable the successful sale and adoption of the Circles' software solutions.

This role bridges the gap between the technical capabilities of the company's products and the

business needs of telecom operators.

Key Responsibilities

Pre-Sales Leadership

Act as the technical authority during customer engagements to showcase the company's

BSS software capabilities.

Collaborate with sales teams to understand customer pain points and design tailored

solutions that address their unique requirements.

Deliver compelling product demonstrations, technical presentations, and

proof-of-concept (PoC) deployments.

Build and maintain strong relationships with CTOs, CIOs, and senior technical

stakeholders at telecom operators.

Solution Design and Architecture

Design end-to-end solutions that leverage the company's BSS software to meet

telco-specific challenges such as billing, revenue management, customer experience,

and service provisioning.

Ensure proposed solutions align with customer infrastructure, regulatory requirements,

and business goals.

Act as a technical strategist, identifying and recommending complementary technologies

and partnerships to enhance the solution.

Industry Expertise and Thought Leadership

Stay up-to-date on telecommunications industry trends, regulatory changes, and

emerging technologies like 5G, IoT, and cloud-native architectures.

Advise customers on BSS transformation strategies to remain competitive in an evolving

telecom landscape.

Represent the company at industry events, webinars, and conferences, sharing thought

leadership on best practices and future trends.

Post-Sales Support and Advocacy

Work closely with implementation teams to ensure seamless deployment of BSS

solutions and alignment with customer expectations.

Act as an advocate for the customer internally, ensuring feedback is communicated to

product management for continuous improvement.

Provide escalation support for complex technical issues, ensuring timely resolution to

maintain customer satisfaction.

Internal Collaboration

Work closely with Country GM, Account head in managing the customer from technical

perspective on day to day basis

Ensure building customer confidence in our Circles Platform solution capabilities.

Partner with product management to influence the development roadmap based on

customer needs and market demand.

Collaborate with marketing teams to create technical content such as white papers, case

studies, and solution briefs.

Mentor and train sales engineers and technical account managers to enhance their