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# Implementation, Program Specialist (Remote)

- **Company:** United Parcel Service, Inc.
- **Location:** Fort Bliss, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Power BI, Salesforce.Com, Performance Monitor, Tools for Reporting
- **Published:** November 1, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5345e5b8935fb074

## About the Role

* Client implementation, logistics, operations, or customer solutions.
 * Strong cross-functional coordination, organization, communication, and problem-solving skills.
 * Ability to manage multiple priorities, identify risks, and drive actions to completion.
 * Proficiency with Excel, project trackers, and reporting tools.
 * Working knowledge of MxTMS or ability to learn transportation management systems quickly.

Nice to Have

 * Experience in project/program coordination
 * Proficiency with Salesforce
 * Time-critical healthcare logistics experience.
 * SOP, Quality, or ISO document-control experience.
 * Power BI experience., Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

## Description

* Manage client implementations from commercial handoff through go-live and hypercare.
 * Coordinate cross-functional requirements, milestones, risks, dependencies, and readiness activities.
 * Develop client-specific SOPs and coordinate required Quality and Operations approvals.
 * Lead implementation meetings, track actions, and drive issues to resolution.
 * Monitor go-live performance, escalate risks, and coordinate hypercare support.
 * Maintain accurate Salesforce, Blue Notes, and project records.
 * Provide implementation status and performance reporting using Power BI, Excel, and project tools., * Implementations delivered with complete requirements and readiness before go-live.
 * Risks, dependencies, and action items proactively managed to closure.
 * SOPs completed accurately and approved timely.
 * Hypercare issues escalated and resolved quickly.
 * Project and Salesforce records remain accurate and current.

Other Criteria:

Job Grade: 114U

Shift: Monday - Friday with working hours varying based on the region the employee is supporting or managing.

Last day to apply is November/04/2026 End of day