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# IT Systems Specialist, Restaurant Technology & Interfaces

- **Company:** SSP America
- **Location:** Ashburn, VA, United States
- **Experience:** Experienced
- **Salary:** $78,300.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Application Integration Architecture, Health Informatics, Databases, Distributed Systems, Payment Systems, Local Area Networks, Networking Basics, Data Streaming, Systems Integration, Virtual Local Area Networks, Reliability of Systems, Information Technology
- **Published:** November 1, 2026
- **Apply:** https://diversityjobs.com/career/18810628/It-Systems-Specialist-Restaurant-Technology-Interfaces-Virginia-Ashburn

## About the Role

* 3-5 years of experience in restaurant technology, POS systems, IT systems support, application integrations, or a related technical field.
 * Strong understanding of integrated and distributed systems, including how multiple applications communicate and exchange data.
 * Hands-on experience troubleshooting APIs, data flows, application logs, and system interfaces.
 * Experience with enterprise POS platforms; Oracle Simphony or Micros RES 3700 strongly preferred.
 * Solid knowledge of networking fundamentals, LANs, VLANs, databases, and operating systems.
 * Demonstrated ability to independently troubleshoot complex issues and drive technical projects to completion.
 * Strong communication, documentation, and organizational skills.
 * Ability to adapt quickly, manage changing priorities, and remain effective in a fast-paced operational environment.

Experience in restaurant, hospitality, retail, healthcare IT, or other multi-location technology environments is highly valued.

What Makes This Opportunity Different?

You'll have the autonomy to own technical challenges, the opportunity to work across a diverse restaurant technology environment, and the ability to make a visible impact on business operations.

## Description

At SSP America, technology plays a critical role in delivering exceptional dining experiences to millions of travelers across North America. As we expand our technology capabilities and develop solutions tailored to our business, we're looking for an experienced IT Systems Specialist - Restaurant Technology & Interfaces to help drive that evolution.

This is an opportunity for a hands-on technical professional who enjoys solving complex problems, connecting systems, and taking ownership of projects from start to finish.

Working closely with our Field IT Systems Architect, you'll play a key role in supporting and improving the technology that powers our airport restaurants. You'll independently manage technical challenges, support system integrations, and help deliver new technology initiatives while contributing to a growing focus on internally developed solutions.

If you're someone who sees a technical challenge and takes the initiative to solve it, we'd love to hear from you!

What You'll Do

 * Own Technical Projects: Drive assigned projects from planning through execution, coordinating testing, configuration, deployment, documentation, and transition to support.
 * Support Systems Integrations: Support the implementation, validation, and troubleshooting of system integrations, using APIs, data flows, logs, and system communications.
 * Manage Restaurant Technology: Configure, maintain, and troubleshoot Oracle Simphony, payment systems, kiosks, digital ordering, and other restaurant applications and connected technologies, including ownership of assigned technical escalations beyond frontline support.
 * Partner Across Teams: Collaborate with Operations, IT, vendors, and project teams to ensure successful technology initiatives.
 * Support Technology Deployments: Coordinate and execute assigned technical activities for restaurant openings, system upgrades, implementations, and post-launch stabilization.
 * Improve Processes: Develop technical documentation, identify recurring issues, and recommend improvements that strengthen system reliability.