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# Product Owner

- **Company:** Skills, Inc.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $156,000.0 - $176,800.0
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, Artificial Intelligence, Systems Engineering, Confluence, JIRA, Microsoft Azure, Cyber Security, Scrum Methodology, Scaled Agile Framework, Enterprise Software Applications, Chatbots, Retrieval-Augmented Generation, Large Language Models, Generative AI
- **Published:** November 2, 2026
- **Apply:** https://diversityjobs.com/career/18815503/Product-Owner-New-York-New-York

## About the Role

* Experience: 5-10+ years of dedicated experience in Product Ownership, Product Management, or Project Management, specifically driving enterprise software delivery.
 * Agile Execution: Proven expertise in writing user stories, defining acceptance criteria, managing backlogs, and leading sprint teams within an Agile framework.
 * Tool Proficiency: Hands-on experience with Agile tracking platforms such as Azure DevOps, Jira, and Confluence.
 * Enterprise Transformation: Demonstrated experience leading large-scale technology modernizations, major system implementations, or multi-department process overhauls.
 * Education: Bachelor's Degree required.

Nice-to-Have Qualifications & Certifications

 * Active Certifications: Highly preferred active credentials including:
 + SAFe (Scaled Agile Framework - POPM, Agilist, RTE)
 + Agile / Scrum Certifications (CSPO, CSM, PSM, PMI-ACP)
 + Project Management (PMP)
 * Emerging Tech & AI Background: Prior experience with Generative AI, LLMs, conversational AI, or intelligent automation; experience setting evaluation criteria for probabilistic outputs or building RAG/agentic workflows.
 * Governance & Vendor Experience: Exposure to Responsible AI frameworks, vendor management, SOW evaluation, or managing employees/contractors.

## Description

* Own the end-to-end use-case backlog, strategically prioritizing features based on business value, technical feasibility, and operational risk.
 * Translate intricate operational challenges into clear problem statements, epics, user stories, and precise acceptance criteria, enabling immediate execution by engineering teams.
 * Serve as the primary liaison, fostering alignment and driving consensus among diverse stakeholders including business subject matter experts, operations leaders, IT engineering, Legal, Privacy, and Cybersecurity partners.
 * Lead and facilitate all core Agile ceremonies, including daily stand-ups, backlog refinement, sprint planning, retrospectives, and stakeholder reviews/demos.
 * Maintain meticulous daily task status, ensure backlog transparency, and track velocity metrics using platforms like Azure DevOps or Jira.
 * Define crucial operational autonomy boundaries, establish evaluation criteria for successful deployment, implement data-masking guardrails, and navigate internal governance processes for secure and ethical AI development.
 * Champion end-user training, develop adoption playbooks, and establish continuous feedback loops to ensure solutions achieve measurable operational outcomes, such as improved call deflection, reduced handle times, and increased accuracy.