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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Manager Information Technology - **Company:** Georgia College - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $47,476.0 - $59,580.0 - **Contract:** Internship / Graduate position - **Skills:** Agile Methodology, Payment Systems, Information Technology Operations, Microsoft Office, Office Suite, PeopleSoft Financial Management, Procurement Software, Web Pages, Smartsheet, Virtual Environment, Information Technology, Microsoft FrontPage - **Published:** November 1, 2026 - **Apply:** https://jobs.chronicle.com/apply/38058582/operations-manager-information-technology?LinkSource=JobDetails ## About the Role Bachelor's degree or equivalent with at least three (3) years of relevant experience; OR an equivalent combination of education and experience. Required Experience Advanced working knowledge of MS Office, Smartsheet, and other common office productivity software. Experience managing procurement workflows. Experience leading, or serving in a significant support role. At least three (3) years of relevant experience. Preferred Qualifications Additional Preferred Qualifications Certificate Associate in Project Management (CAPM) or Project Management Professional (PMP) certification. Preferred Experience Experience with PeopleSoft Financials. Experience with University System of Georgia (USG) financial management and procurement standards., Ability to manage multiple projects with competing priorities and deadlines. Ability to collaborate with cross-functional teams and subject matter experts. Ability to maintain accuracy and quality in documentation, with close attention to detail. Ability to identify atypical situations and elevate them to the appropriate technical or administrative staff. Ability to exercise discretion and sound judgment when handling confidential information. KNOWLEDGE Knowledge of University System of Georgia policies and procedures. Knowledge of Georgia College & State University policies and procedures. Knowledge of procurement, P-Card, and online payment request processes. Knowledge of asset tracking and records management practices, including documentation to support audits. Understanding of waterfall and agile project management principles. SKILLS Strong presentation and facilitation skills for both in-person and virtual environments. Strong written and verbal communication skills. Strong organizational and time management skills. Skill in gathering, organizing, and summarizing data for reports and audit responses. Strong customer service skills in responding to inquiries and resolving routine problems. ## Description The Operations Manager serves as the secondary office contact for the Chief Information Officer (CIO) and the Office of Information Technology, reporting directly to the CIO. This position manages campus technology purchases, provides project management support for large projects, performs administrative duties, and supports IT operations. The Operations Manager interacts daily with a wide range of campus constituents, addressing routine problems and inquiries and elevating atypical situations to the appropriate technical or administrative staff. Responsibilities IT Operations Management - 25% Oversees campus technology purchases, including receiving, processing, and maintaining documentation of technology purchases requiring CIO approval. Works with campus units and IT to coordinate the documentation of tracked assets under $3,000. Serves as the point of contact for Central Receiving on campus technology and IT purchases. Project Management - 25% Organizes team and stakeholder meetings, work sessions, resource allocation, and related activities in support of large-scale projects. For large projects, monitors project progress and keeps project leadership informed of challenges such as resource availability, conflicts with scheduled work, and timeline slippage. Maintains the decision register for major projects, communicating decisions to be made, decisions that have been made, and progress toward fulfilling decisions. Purchasing - 20% Serves as the primary contact for Office of Information Technology P-Card purchases, online payment requests, and department gas card usage. Serves as back-up processor for IT procurement transactions during peak times and/or as directed by the CIO to achieve timely processing. Monitors and maintains supplies for the Office of Information Technology. Coordination - 15% Serves as building manager for Chappell Hall, coordinating Facilities Management work orders and communicating activities and issues to building occupants. Develops communications for the IT Department through Front Page, web pages, and social media. Records Management - 10% Oversees and maintains the electronic purchasing files for on-campus technology and Office of Information Technology purchases. Assists the CIO in gathering data for reports and audit responses, including the annual institutional software inventory. Other - 5% Performs other related duties as needed to promote effective operations for the Office of Information Technology. Duties may include assisting units during peak times or project implementation., This position has financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position requires a purchasing card (P-Card). This position will not travel. This position does not require security clearance. Background Check * Credit Report * Criminal Background Check