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# Computer Equipment Support Operation II

- **Company:** Keaki Technologies
- **Location:** Eustis, FL, United States
- **Salary:** $58,000.0
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Microsoft Windows, Databases, System Configuration, Local Area Networks, Network Architecture, Network Administration, Remote Access Technology, Automated Data Processing (ADP), SC Clearance, Computer Equipment
- **Published:** November 1, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9254439/computer-equipment-support-operation-ii

## About the Role

* Individual shall have DoD Directive 8140.01 Certification requirements (i.e. Security+, CND, GICSP, CASP+ or CCNP Security, CISA, or SSCP)
 * Associate's Degree or higher from an accredited college or university preferred, or IT related field.
 * Windows 10 certification will be required within the first six (6) months of employment., Six (6) months of IT related experience, preferred one (1) year of Computer Equipment Support Operations experience

REQUIRED CITIZENSHIP AND CLEARANCE:

 * U.S. Citizenship required.
 * Must have and maintain an active Secret clearance.

## Description

Bering-Alaka`ina Holdings, LLC is looking for a Computer Equipment Support Operations II to provide support for our government customer in Ft. Eustis, Virginia ., * The individual shall provide desktop support services and respond to and resolve service requests.

 * The ability to enter tasks into the Remedy action request system to create a ticket that describes the work to be performed.
 * Operate the Service Desk with Tier II systems support, to include providing on-site services for walk-in inquiries.
 * Manage accounts on the Remedy action request system portion of assigned responsibility for the job; input all relevant work request data within the Remedy action request system and coordinate as necessary with the customer to resolve the requested work.
 * Provide problem resolution services in the areas of equipment maintenance, software and network infrastructure including remote access necessary to provide state-of-the-art performance that may include hardware and software installation and upgrades, troubleshooting, system configuration, and design and maintenance of databases.
 * Analyze, manage, and maintenance duties related to local network system components, software, peripherals and functionality of automated data processing and communications equipment.
 * The ability to provide and implement solutions to reported and discerned problems reported on this and related equipment/networks.
 * Perform network management responsibilities to include on-site monitoring of systems workload, system hardware component installation, configuration and operation.
 * Other duties as assigned by Supervisor.