> Markdown version of [/jobs/ext/4523634-principal-technical-program-manager-customer-terminals](https://www.wearedevelopers.com/jobs/ext/4523634-principal-technical-program-manager-customer-terminals). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Principal Technical Program Manager, Customer Terminals

- **Company:** Amazon.com, Inc.
- **Location:** Austin, TX, United States
- **Experience:** Expert
- **Salary:** $177,000 - $239,400
- **Contract:** Permanent contract
- **Skills:** Firmware, Software Engineering, Software Systems, Cts+
- **Published:** November 2, 2026
- **Apply:** https://dejobs.org/x/x/BC2C970E58794A18885BF46016E21748/job/

## About the Role

* 7+ years of technical product or program management experience
 * 10+ years of working directly with engineering teams experience
 * 7+ years of software development experience
 * Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

 * 8+ years of hands-on work managing complex technology projects experience
 * Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

## Description

In this role you will:

 * Collaborate with engineering leaders to create project plans for Customer Terminal devices launch, working across the entire software stack on CTs.
 * Work with product/program management to ensure that development meets schedule, cost, and quality requirements.
 * Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
 * Collaborate with architecture, hardware, software, firmware teams on ensuring cross-functional deliverables are identified and tracked.
 * Aggregate and convert technical specifications for Leo's Satellite Payload and Data Plane software systems
 * Establish mechanisms to manage scrums, tasks, budgets, dashboards, schedule and overall delivery for the Satellite Payload and Data Plane software
 * Map HW / SW co-dependencies and track accuracy of plans and technical developments for all major milestones
 * Work closely across the org on new HW bring up.

A day in the life

In this role, you will build and scale Leo's CT devices. You are accountable for creating and working the complex multi-subsystem program plan for the development, test and delivery of CT software, and their integration with rest of Leo system for delivering an end-to-end network solution with an exceptional quality of experience for our customers.