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# IT Manager - Implementation (Transportation Management System)

- **Company:** Geodis Wilson Usa, Inc.
- **Location:** Brentwood, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Information Systems, Electronic Data Interchange (EDI), Systems Integration, Extensible Markup Language (XML), Information Technology, Tools for Reporting
- **Published:** November 2, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-manager-implementation-transportation-management-system-brentwood-tn--373dc63b-ded5-4bc2-8bca-e2b3ba69989e

## About the Role

Management of Information Systems/Technology (MIS), Management of Information Systems/Technology (MIS), Third-Party Logistics (3PL), Customer Satisfaction, Onboarding, Performance Analysis, People Management, Technical/Engineering Design, Coaching, Testing, * Bachelor's Degree in Computer Science from a 4 year college or university

 * 10+ years of experience working with Transportation Management Systems (TMS), including Tier 1 platforms
 * 6+ years of experience leading TMS implementations and client onboarding projects
 * 3+ years of people management experience, including managing teams of 4-6 individuals

## Description

* Lead end-to-end TMS client onboarding and implementation projects, ensuring successful delivery, performance tracking, and customer satisfaction
 * Manage and develop a team of 4-6 analysts, providing guidance, coaching, and oversight on technical design and implementation work
 * Act as a TMS SME (preferably Tier 1 platforms such as MercuryGate/Infios), supporting configuration, troubleshooting, and continuous improvement efforts
 * Oversee and support system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems
 * Partner with internal stakeholders and external clients to gather requirements, manage expectations, and deliver scalable solutions
 * Monitor IT infrastructure and system operations, proactively identifying risks and recommending improvements
 * Develop reporting tools, performance metrics, and insights to drive operational efficiency and project success
 * Evaluate training needs, develop materials, and provide training to ensure successful adoption of new systems and processes
 * Contribute to process standardization and optimization across implementations, with a focus on scalability and best practices
 * Support customer-facing initiatives and collaborate cross-functionally, including sales support and business development efforts